Place does not treat people fairly when buying people's prop

They're just unfair when it comes to buying property then they've Market way up anime a hundred percent profit very bad place and management go to Pulaski pawn ask for Ron he will treat you fairly and he don't just care about his self he is a good man and knows what's right
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ID
#1188107 Review #1188107 is a subjective opinion of poster.
Service
Ipawn Customer Care
Reason of review
Poor customer service

Ipawn Customer Care Review

I've been there several times (Benton store) and was always treated very well. JOHN at the gun counter is especially knowledgeable and helpful.
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ID
#990530 Review #990530 is a subjective opinion of poster.
Service
Ipawn Customer Care
Reason of review
Good customer service

All Products Review

Worst pawn shops in Arkansas. Was offered $10 for an item, went down the road to Boll Weevil and they gave me $40. I have visited their store 3 times and each time was offered a ridiculously low amount. Any other pawn shop in Little Rock is better than iPawn!
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ID
#944895 Review #944895 is a subjective opinion of poster.
Location
Cheyenne, Wyoming
Reason of review
Pricing issue

Do Not Trust These People

I bought a gaming device from them listed as "new" in their online advertisement, but received one that was extremely worn and defective instead. There was a picture of a new device in their ad and there was no mistaking it. When I tried to resolve this, nobody would return any of my messages. That was about 6 months ago. Since then, they've been spamming me relentlessly through email and snail mail- although I had never opted-in for this. I asked them stop politely, at first, to try and resolve this. That did no good. Now, I am also being spammed by them via text on my phone. It's companies like this that make shopping online risky. They do not honor their listings or their word- and they will use every bit of information you give them to harass you endlessly.
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ID
#927437 Review #927437 is a subjective opinion of poster.
Service
Ipawn Customer Care
Reason of review
all of the above and then some
Loss
$9999

Ipawn are scammers and liars

So where to start.... This is a bit long so read it if you want, but I wanted to get everything on this review. So if you want to know about ipawn or Buya.com you should read this all the way through. I had a set of Logitech Computer speakers I loved and the Amp/Bass speaker went out on it. So i took to the Internets to find a used one to replace the one that was dead. The amp and bass speaker are in one enclosure so its basically the heart of the system with everything connecting to it. I ended up finding one and it happened to be on Buya.com being sold by a store called IPAWN - I01 with the description "like new" and "THE ITEM IS COMPLETE AND UNDAMAGED". I couldn't believe my luck. So I put in an offer of $25 because the regular price for their used system was $34.99 and it had a satellite speaker missing and no controller. No problem though because I only needed the main bass speaker with amp inside it. They accepted the offer and shipped it and I thought everything was good to go. Ended up being $34 ish with shipping. Well I thought wrong. When it showed up I noticed something horrible as I unpacked it. the main amp/sub enclosure had less than about half the screws on the back plate for the amp and connections (the rest missing). Then noticed a bunch of damage around the power cable connection and scratches all over the back plate. I didn't want to plug it in and risk an electrical fire so I removed the remaining 10 or so screws. What I saw inside was insane. Most of the wires for the amp and circuit boards were just cut and there were parts just bouncing around inside the box. **Photo in review** Then I opened the other box and it had 3 sat speakers in it and some kind of old video switcher (no idea why they sent the old GE SD video switcher...) The 3 speakers were total junk with grills missing, big dents and scratches and all but one speaker cone smashed in. One so bad that if you turned it from side to side a thud could be heard. Oh and the stands for them were all bent to ***. So I took some photos and sent them an email asking for a refund because this was pretty blatantly not "like new" or "THE ITEM IS COMPLETE AND UNDAMAGED". I offered to destroy what remained of it and send them the photos so I didn't have to ship it back. This was the 5th of July. Over the next few days I received a response saying in so many words sure we will send you a refund as long as you ship it all back to us at your expense. So I measured the boxes and weighed them and checked for shipping prices. It was about $75 to ship it back. I let them know that I wasn't going to pay $75 to get back about half that as I would still be out money on the deal. There was no way possible they didn't know they had just shipped me complete junk and broken items. The response I received was pretty pathetic saying that was store policy and it would mess up their inventory if they gave a refund without the product returned. I tried to get buya.com involved but they were pretty damn useless and wanted me to deal with the store. Thanks for not helping Buya.com. BTW hard as heck to find their support email if you have a problem to begin with. Over the next week I went back and forth with John or Justin. I am not sure witch one as they shared one email. They said everything from the item was complete and in perfect working order, to blaming the shipping company and they wanted to start an investigation with the shipping company about the damage. As if the delivery driver would open up the amp and just start cutting wires and break parts inside the speaker enclosure, then mess up the sat speakers and burn the coils. There should have been 40 plus screws on the back plate (less than half remained), no one in their right mind would think that. So I tried to reason with them asking why a driver would do that and how could he really because without the controller that was missing the speakers could never have worked or turned on at all. The response I received again was ridiculous. They claimed to have tested the speakers before shipping them and they were in perfect condition and worked great. I asked again about how they did that with the controller missing. Hint: it would never have worked without it..... I also threw in some threats to do this very thing and tell my story online about my experience with them and report them to Buya.com . They did have some memorable lines about "awaiting the Buya.com storm troopers to invade their business" when I threatened to report them to Buya.com and " we dont have tons of money to throw around on refunds like best buy". I called them liars and scam artists quite a few times so the emails are pretty fun to read now after the fact. The shear amount of lies to make up more lies to tell more lies was crazy. THANK GOD I USED PAYPAL!!!!!! I put in a dispute and it was accepted pretty quickly. I guess they didn't want to deal with disputing the info I gave PayPal or the photos I would show them of the pile of garbage they shipped me. They were even so nice as to say keep the pile of garbage they sent. Refunded fully on July 15. I should have charged them for disposal fees of the junk. LOL So all in all Buya.com is a terrible site because the stores will scam you and they don't care. They say leave a review on the stores page from your purchase but don't kick scam artists off the site. As of today this store has even more bad reviews and someone posted that they didn't even ship the item they sold them and are disputing the charges. If buya.com would have kicked them off when i had issues with them this person would never have had to do that. The store does not care what they do and act as though they have free reign to do anything they want. store page on buya.com - http://www.buya.com/StoreProfile/Feedback/IPAWN-I01/149?page=1&pageSize=6&source=0&type=0 The moral of the story: don't use Buya.com and never give this terrible store IPAWN - I01 your business. Listed below are all the versions of their business name i saw with website info and physical store name - location as well. This is a lot of names and info for one store, I know, but it was all the ones I saw over the week plus time I dealt with them. IPAWN - I01 iPawn 0301 Iloan http://www.ipawnstores.com/locations/gainesville/ iloanpawn.com iPawn 1301 BROWNS BRIDGE RD GAINESVILLE GA 30501 (770) 287-**** P.S. Buya.com and Ipawn whatever you want to be called today don't reply to this and act like you want to help me. You are wouldn't help me before and you are useless companies. Ipawn scams people and Buya.com allows them to scam people. You cant help me now as I had to do everything myself and it ended with a PayPal dispute in their resolution center.
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ID
#916452 Review #916452 is a subjective opinion of poster.
Reason of review
too many reasons to list

Ipawn Arkansas Staff Review from Memphis, Tennessee

At the Benton, AR location I found some of the STAFF to be very RUDE and ILLOGICAL with their quotes. It's like they had a number for the day and no matter what you brought in, what the value was, or even the condition of the product l...they pitched you that same number. Furthermore, because of this they couldnt/wouldn't explain how they got to the number/price. However, I was lucky enough to work with one employee, Holly, that was very logical and very nice in dealing with negotiations. She is why I will return, otherwise I'd always take my business elsewhere
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ID
#813099 Review #813099 is a subjective opinion of poster.
Location
Memphis, Tennessee
Reason of review
Poor customer service

I got fast cash for my old watch- better and faster then ebay

I actually found them to be very professional and easy to deal with. And I got my money right away The offer on my watch changed slightly after I shipped my watch - went down about $60 once they saw it in person, cause of some scuffing and scratching on the crystal face of my watch. They did a paypal transferr in about an hour for $3700. I was happy cause the money came in no time and it was such an easy process. I had it listed on eBay for at least 4 months and people were just wasting my time making me answer so many questions and seeming interested but then flaking out. Ipawn gave me the money right away after tehy saw the
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ID
#464063 Review #464063 is a subjective opinion of poster.
Location
Wyandanch, New York
Loss
$60

Sold watch

I actually found them to be very professional and easy to deal with. And I got my money right away The offer on my watch changed slightly after I shipped my watch - went down about $60 once they saw it in person, cause of some scuffing and scratching on the crystal face of my watch. They did a paypal transferr in about an hour for $3700. I was happy cause the money came in no time and it was such an easy process. I had it listed on eBay for at least 4 months and people were just wasting my time making me answer so many questions and seeming interested but then flaking out. Ipawn gave me the money right away after tehy saw the watch.
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ID
#463614 Review #463614 is a subjective opinion of poster.
Location
Newark, New Jersey

IPawn Scam

Offered $3,200 after seeing formal appraisal, but dropped to $525 once in-possession. Refused to return multiple times. iPawn offered me $3,200 for a diamond ring for which I sent them a professionally-performed appraisal description and replacement value estimation. I agreed, and mailed them the ring. Once the ring was in their possession, they reduced their offer to $525, a mere 16% of their original offer. They claimed that the ring was materially different than described in the expert, paid appraisal, but could not specify anything outside of what what described in said appraisal. iPawn was only one of many places from which I received an offer, several in my hometown - all of which made offers of between $1,100 - 1,500 (more than double iPawn's revised offer) after seeing the ring in person. I then told them to send the ring back. They openly refused to send it back, and so I spoke to "the CEO" of the company and told him to send it back. Refusing again, he offered me an increased price of $545. In response, I told him to send the ring back that same day, to which he agreed. He claimed that the ring was being shipped Fri. 23 and that I would receive it Mon. 26. When it did not arrive, I called them again, at which point they said the ring was not shipped. Only then did they inform me that I would have to send them a FedEx pre-paid shipping label. On Tues 27, I bought the shipping label, called them back, and sent them an email with the label while on the phone with someone. They confirmed that they'd received the label and that the ring would be shipped the same day. On Wed 28, I check the tracking number and called FedEx to confirm that they'd still not received the ring. I called iPawn back to find out where the ring was, and they confirmed they hadn't shipped it. I threatened to call the police that very moment, at which point they promised the ring would be shipped immediately. I received FedEx confirmation of that shipment within 1 hour. I finally received the ring in the mail on Fri. 30th, at which point I immediately sold it to the nearest buyer who have made a previous offer for $1,100, confirming its true market value.
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ID
#444114 Review #444114 is a subjective opinion of poster.
Location
Tyler, Texas
Loss
$2675

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