INYO Pools Reviews
INYO Pools Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating based on 4 reviews; overall sentiment is mostly neutral and 100% would likely recommend.
Positive Feedback
Customers praise helpful staff knowledge, easy returns, low price level, useful website and convenient location, as reflected in INYO Pools reviews and recent recommendations.
Negative Feedback / Risk Areas
- Repeated complaints about slow or unresponsive customer service and order status issues.
- Expedited shipping problems and disputes over return shipping costs.
- Occasional difficulties with warranty processes and claims handling.
Key Takeaways for Future Customers
- Consider reading INYO Pools customer complaints on shipping and service before ordering.
- Expect helpful in-store support and straightforward refunds but verify expedited shipping and warranty terms.
- Check parts availability and contact customer service promptly for complex orders; auto-ship or membership options were not referenced.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating based on 4 reviews; overall sentiment is mostly neutral and 100% would likely recommend.
Positive Feedback
Customers praise helpful staff knowledge, easy returns, low price level, useful website and convenient location, as reflected in INYO Pools reviews and recent recommendations.
Negative Feedback / Risk Areas
- Repeated complaints about slow or unresponsive customer service and order status issues.
- Expedited shipping problems and disputes over return shipping costs.
- Occasional difficulties with warranty processes and claims handling.
Key Takeaways for Future Customers
- Consider reading INYO Pools customer complaints on shipping and service before ordering.
- Expect helpful in-store support and straightforward refunds but verify expedited shipping and warranty terms.
- Check parts availability and contact customer service promptly for complex orders; auto-ship or membership options were not referenced.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
5Star
To easy
I got everything I needed, I ordered the wrong parts on line and your sales man took care me.
His knowledge of my pump was very helpful, he answered a lot of my questions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware of expedited shipping
- - Bought after 1pm Thursday with expedited overnight shipping.
- - Order canceled; later RMA requires customer to pay shipping; beware expedited shipping.
Purchased a product shortly after 1pm on a Thursday. Selected expedited overnight shipping.
Received an email stating that product would not ship until Friday and received Monday. Called customer service and canceled order. Later that night received email stating product would arrive on Friday. Contacted company.
They sent RMA instructions but want me to pay shipping cost. Beware of expedited shipping
Preferred solution: Refund of return shipping cost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder pool Motor
Can't get a hold of them!!! !!!
!!! !!!
!!!...!!!...!!!...!!!...!!!.!!!.!!! .!!!.!!!.!!!.!!!.!!!.!!!
- Can not get a hold of person
Preferred solution: A part
Buckeye, Arizona
Return
Was able to send back my item for a refund because the representative was very helpful and made the refund easy.
User's recommendation: Very helpful
Buckeye, Arizona
Very good service
Purchased pool caps but they were too small for my pool. I wanted to send them back. The girl was very nice and helped me return them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed additional part
Still trying to get the parts needed but chyina was a great help. She researched and got back to me on parts we may still need.
Bayamon, Puerto Rico
Status of order
- - The order status remains unresolved.
- - Customer service said they would check the status again.
- - No update or action has occurred to date.
The status of the order was not resolved. .
This is the second time customer service told me that the going to check the status of my order.
However they said if there is no respond them they reorder the motor. Until to day nothing happen.
Galt, California
Claim
Your company is hard to deal with a problem with your order. you make something simple more complicated than what it is
Taylors, South Carolina
Warranty
- - Purchased a pool pump motor from Inyopool in June 2022.
- - In October it began bearing noise; warranty work resulted in a new motor from Inyopool.
I purchased a swimming pool pump motor from Inyopool in June 2022. I October, it began making bearing noise indicating it was going out.
Although the warranty protocol required some work & run around on my part, Inyopools did make the part good & sent a new motor. Thanks Inyopool!
User's recommendation: Would recommend Inyopool.
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