David R Ioj

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Verified Reviewer

Beware of expedited shipping

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Purchased a product shortly after 1pm on a Thursday. Selected expedited overnight shipping.

Received an email stating that product would not ship until Friday and received Monday. Called customer service and canceled order. Later that night received email stating product would arrive on Friday. Contacted company.

They sent RMA instructions but want me to pay shipping cost. Beware of expedited shipping

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Loss:
$20

Preferred solution: Refund of return shipping cost

Michael R Wvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order pool Motor

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Can't get a hold of them!!! !!!

!!! !!!

!!!...!!!...!!!...!!!...!!!.!!!.!!! .!!!.!!!.!!!.!!!.!!!.!!!

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Cons:
  • Can not get a hold of person

Preferred solution: A part

Anonymous
map-marker Buckeye, Arizona

Return

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Was able to send back my item for a refund because the representative was very helpful and made the refund easy.

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User's recommendation: Very helpful

Anonymous
map-marker Buckeye, Arizona

Very good service

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Purchased pool caps but they were too small for my pool. I wanted to send them back. The girl was very nice and helped me return them

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Tyliyah Ovl

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Verified Reviewer
| map-marker Myrtle Beach, South Carolina

Need additional part

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Still trying to get the parts needed but chyina was a great help. She researched and got back to me on parts we may still need.

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Anonymous
map-marker Bayamon, Puerto Rico

Status of order

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The status of the order was not resolved. .

This is the second time customer service told me that the going to check the status of my order.

However they said if there is no respond them they reorder the motor. Until to day nothing happen.

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Anonymous
map-marker Galt, California

Claim

Your company is hard to deal with a problem with your order. you make something simple more complicated than what it is

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Anonymous
map-marker Taylors, South Carolina

Warranty

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I purchased a swimming pool pump motor from Inyopool in June 2022. I October, it began making bearing noise indicating it was going out.

Although the warranty protocol required some work & run around on my part, Inyopools did make the part good & sent a new motor. Thanks Inyopool!

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User's recommendation: Would recommend Inyopool.

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