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Invoice Ninja

Invoice Ninja Reviews

www.invoiceninja.com
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What is your customer experience with Invoice Ninja?

Invoice Ninja Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall customer sentiment is negative: recent recommendations say Don't purchase, complaints about high price level and poor Exchange, Refund and Cancellation Policy.

Key Takeaways for Future Customers

  • Invoice Ninja reviews highlight missing customer service and unreachable support.
  • Expect issues with subscriptions, billing, and refunds when researching sign-up.
  • Price level is described as high relative to perceived value.

Negative Feedback / Risk Areas

  • Customer complaints about unresponsive customer service and phone numbers that do not connect.
  • Problems canceling membership; users report needing to cancel credit card to stop charges.
  • Exchange, refund, and cancellation policy criticized.

Positive Feedback

Some users use the product for basic invoicing needs despite support and policy concerns.

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Anonymous
map-marker Columbia, Tennessee

Unable to reach support and phone number listed goes to a travel place

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AI Highlights
  • - The listed phone number routes to Shalom Israel Tours, not Invoice Ninja.
  • - They wanted to use more business services but could not reach support.

The phone number listed goes to Shalom Israel Tours!! Definately no Invoice Ninja.

I use it for some basic stuff but wanted to increase my use for other services related to our business but needed to speak with a support person first. Can't reach anyone!

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Anonymous
map-marker Franklin, Tennessee

Unable to reach support to cancel Membership

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AI Highlights
  • - The company seemed legit at first.
  • - Unsubscribing requires canceling your card.
  • - Phone numbers don't reach anyone, and customer support is missing.

I thought it was a legit company, only to find out that the only way to unsubscribe to the program is to cancel your credit card. Customer support is missing. Phone numbers don't actually reach anyone.

User's recommendation: Don't purchase

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