Manufacturer: Intuit Category: Tax Software Clear all filters (33 of 33 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I bought the premium Turbo Tax software which said it included one free state return.I completed my federal and state returns and then went to file. The program asked me for $24.99 to e file my state return. It would not file anything until I updated the software. This is on 4- 11- 2016. I updated the software and they still wanted $19.99 for my state return to be e filed. I had the same issue 2 years ago and switched last year to an alternate...
Read more
But, once you get into more complicated taxes and forms, it's gets much harder. Luckily, they advertise that they include expert help that comes when you buy the software. Today, I found out what expert help really means. 1. Do a Google Search for Turbo Tax Help. 2. Fill out a form just to get access to the 800-number. 3. Call 800 number to find out how long you have to wait. 4. Wait for them to call you back (30 minutes). 5. Upon call...
Read more
#827297
So pissed at turbo tax..been using them for 10 years and never had a problem..until now..everything went as ususal, it was sent and accepted in a day or so which is awesome then it says itll be deposited feb.18th.....its April 8th....my 4000 check has been being held hostage with a company called TPG...had upload my license for identity purpose even after telling them 9 things to identify myself to even talk to them..said it would be 7 days for...
Read more
So very disappointed in TurboTax this year. I have used them for seven years in a row and have never had a problem. This year I had to use the paid service and after a month and a half of waiting for my refund i instead got a letter from the IRS that says that the Obamacare / medical information was not submitted with my electronic filing. I got a hold of TurboTax to find out why they would not submit that since I filled out all of that...
Read more
What a SCAM. I have 4 debit cards that do not charge. Turbo Tax and Intuit are complicit and I bet they get a big kickback at your expense. Watch out. When it come to getting your refund get a check. TurboTax does not tell you that the Net spend card has fees for a debit card. I wonder how much Turbo Tax gets from this deceptive practice. It is a rip off don't use it. Do your taxes and then get the refund direct from the IRS. Don't fall for...
Read more
I filed my taxes last night, an accidentally clicked thru their "add on" of id notify. $59.99 I called the number today for ID notify to cancel and the rep was so RUDE!! Why did I want to cancel? Then couldn't find my account, even though I had the confirmation email. So I gave him my spouses SS number, then he couldn't help me because it was for my spouse. But they happily took "my" money; emailed me that I was protected; and evidently that...
Read more
1.0
I liked
  • I like the software
  • Easy to use
I didn't like
  • Add on sales push
#823732
I have spent several hours entering my tax information for 2015 into Turbo Tax's online web service.At the conclusion of this activity (NOT upfront at the start), I was informed that the pricing for this online service is significantly higher than the CD version of the software... especially for the states (I needed multiple). I purchased a copy of the CD and attempted to download my tax information, but was informed that I was not allowed...
Read more
1.0
I didn't like
  • Held data hostage
  • Misleading
#823399
In 2015 TT Deluxe the Form 1099-R needs work. The 1099-R form sent to me, a US Government retiree, by the US Government includes Box 15 with three possible entries, Health Benefits, Long Term Care, and Dental/Vision. These boxes contain the retiree payment for his/her share of these benefits. These three items may be deductible if one itemizes. The Form 1099-R to be completed in TT Deluxe 2015 does not include the entries. This appears to be...
Read more
Anonymous

Anonymous Practical piece , I was enlightened by the insight , Does anyone know where my assistant would be able to obtain a sample IRS 1099-PATR copy to edit ?

rollo2016

rollo2016 Your mistake was in using TurboTax. I used them for years until last year, when they arbitrarily omitted some common schedules, eg., schedule E and then wanted more money in o...

Why does it say free when it isn't? all of the advertising states it is free but it certainly is not free ... afte ryou get to the end of putting in all ot the data it askes for money. even if you buy it directly it is cheaper than adding it to turbo tax deluxe which it 44 vice 29 vice the stated zero dollars for ez filers I'm not sure why they say it is free when it isn't clearly a bait and switch tactic that should not be tolerated seems like...
Read more
1.0
I didn't like
  • Being taken advantage of
  • Overcharged
#822122
Used Turbotax for our 2015 IRS/State filing and Turbo failed to get past some sort of Federal filing problem. The online program kept looping at "Fix Federal Income" and would not proceed past. Clicking "Continue" it would loop back to"Fix Federal Income". Calling Turbo gve me, twice. women for whomEnglish was a second language and no chance at finding out whatever bug was in the program. Turbo kept asking for an additional $59.95 for 'special...
Read more
rollo2016

rollo2016 Go to "hrblock.com" and click on the free online filing and try them. I use the H&R Block deluxe software which I buy because I do relatives returns, but I know people who use...