Manufacturer: Intuit Category: Tax Software Clear all filters (33 of 33 reviews match)
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I have used TTB for 3 years and never had to pay twice. What a RIP off. I have found that most Intuit business products are now nit picking price gouging. I will likely not use TTB in the future. Heck, had to buy the TTB software and then pay $53.11 twice for the same state but now classified a 2 different products! QB payroll is on the way out too. Goodbye Intuit - I will save over $600 per year to spend less than 10 hours doing payroll and YE taxes...
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1.0
I didn't like
  • Hidden extra fees
#1011621
After years of having a CPA do my tax situation getting less complicated I tried to save some money by using Turbo Tax Deluxe. Have a civil pension with a 1099 - R and when I went to enter it there a lot of questions involving annuities which did not make sense to me. Tried to do some research but was still not sure. Checked my last 2 years taxes with CPA and it was calculating different from Turbo Tax. Tried to connect to online real time help...
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1.1
I didn't like
  • Support
#1003224
I contacted turbo tax intuit for compensation and explaination. First of all, it was very difficult to find someone to respond. Even after I finally found someone who worked their night shift as a CPA tax consultant, he was at lost why the pension didn't copied over to the state returns. After two days of comtemplating, he and his supervisor got back to me saying I need to refile amended taxes and wont accept responsibility for my interest and...
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h.kitchener

h.kitchener You are supposed to check and verify your return before you file it. You failed to check the state return for accuracy. You are responsible, not Intuit. By the way, after what...

Intuit Turbotax Tax Software Review

#1004424
1.0
Turbo tax stole my 2,006.00 refumf
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I called intuit in December to find out if there was going to be a Mac compatible program to be told, "we don't know". I bought Turbo tax for Windows, received it, and then when trying to load it was hit with it won't run on Windows Vista. I TRIED to contact customer service and after an hour of being shuffled from screen to screen being told I would be given a phone number I ended up with nothing. Finally found a number and then when I called...
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2.6
I liked
  • Sucks for customer service
  • I like the software
I didn't like
  • Having mistakes on my 2015 return
#995151
Once again, INTUIT has found a way to raise prices by 30+% by excluding features from the Deluxe version and forcing the buyer to upgrade to the Premier version. They did this a couple of years ago and had to back down due to consumer protests. At issue is schedule D which has to do with stock and bond sales. This schedule was included in the 2015 version of turbotax Deluxe. The year, 2016, you have to upgrade to Turbotax Premier to obtain the...
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h.kitchener

h.kitchener It's not unethical unless they fail to adequately explain exactly which forms are supported. However, TurboTax as you said did this a couple of years ago with Schedule E. I qu...

#985933
I needed to amend my 2012 and 2013 state tax returns.When I logged in to my account I was unable to download the .tax file. When I contacted support I was told it was because I didn't file a return for the current year. So to be able to fix a return I had already paid for, I would have to pay for the current year that I don't need! Now I get to pull out my returns and do it manually. I'll never use them again!If you do use them, make sure you...
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I have used Turbo Tax on line for about five years and been happy with them. This year they sneaked in a way to sign me up with a credit watch service I never asked for. Also the tax program itself was much more difficult to use. I ended up in a premium service when all I needed was a basic one. The previous years Turbo Tax online would tell me what services were available and ask which one I wanted use. Now they just put you into the most...
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h.kitchener

h.kitchener Many of us ditched TT a couple of years ago when they purposely omitted some common schedules, eg., Sch. E from their deluxe version---I buy the CD. I went to H&R Block's soft...

#937627
Hi, I used turbotax online version to file my taxes, i filled my taxes and used direct deposit to pay the money i owe in year 2015 but after few months received notice from IRS state department that i owe money because i did not paid .24 cents which was not calculated by software of turbotax. When i filled claim turbotax deny to process my claim giving excuse that its not there mistake and then no one picked my call since. Its a worse way to...
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I have used turbo tax for many years.I had an audit done on my taxes because they were missing vital information TURBO TAX said I didn't need!!!! I will NOT be using them again. I know I am not the only one this has happened to after reading complaints on their site. BE WARNED!!!! I even went back into their site and tried to locate how to fill in this missing information and resend to the IRS and it wouldn't let me. Their site sucks when it...
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They charged me AFTER asking for and submitting the wrong information regarding the health exchange. The lady I talked to told me that many customers are dealing with this and that I would not get refunded for a mistake they made. I had to hand write my taxes because of their mistake and MAIL them in! DO NOT USE TURBO TAX, THE COMPANY TAKES ADVANTAGE OF YOU AND WHEN THE GOVERNEMENT WONT ISSUE THE REFUND DUE TO TURBOTAX's MISTAKE TURBO TAX DOES...
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