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What a rip off. Just learned that TT Business is now charging for the same state twice - once for Corporate and another for an S-Corp. I have used TTB for 3 years and never had to pay twice. What a RIP off. I have found that most Intuit business products are now nit picking price gouging. I will likely not use TTB in the future. Heck, had to buy the TTB software and then pay $53.11 twice for the same state but now classified a 2 different...
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1.0
I didn't like
  • Hidden extra fees
#1011621
Quickbooks raised my monthly billing by 70% and when I complained about it. They didn't care it was just policy and after 10 years a customer. won't be a customer any longer. Customer service lady couldn't make any decisions and continually put me on hold to ask someone. All the bad reviews about Intuit are correct and Quickbooks probably wishes they had not been bought by them. Very poor customer service. Small companies can't raise their...
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#1008024
I have used Turbotax for several years, and was happy with them. This year, they forced me to pay $40 for their premium service bundle. I tried four times to process the order without it, and it kept adding the $40 back in. After a while, I finally paid it, just to be able to complete my taxes. When you search their website for a way to contact them, it keeps taking you to their "community of experts". It's no wonder they don't want you to...
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1.3
I didn't like
  • Being forced to buy their extra services
#1006737

Short Review for February 19, 2017

#1010758
Filed my federal taxes with turbo tax for 2017 getting only a 162.00 refund which i should be getting a 679.00 refund because i have children i entered all my forms and information right your software dont add up. Never will file again with turbo tax period not happy
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Short Review for February 15, 2017

#1008740
1.0
So i bought a plan from them and opt to have it pulled out of my taxes, well what they don't tell you is that its a 40 fee to have a plan pulled out with no warning of tjis fee and when I called to ask about this the lady told me they opt to not tell you this so they can scam you never agine SMH
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Intuit Turbotax Tax Software Review

#1004424
1.0
Turbo tax stole my 2,006.00 refumf
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Intuit Tax Software Review

#997028
1.0
Your software suck rip off running you over the same thing finish it payed with card nothing came back last *** time will call well fargo fraud
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I have used turbo tax for more than 10 years. As a former tax preparer it was the best available. This year as i have for the last several i purchased the premier edition. I completed my taxes and went to file as i have for the last 10 years hit send and got an error message saying my connection was not secure. After 8 hours on the phone with turbo tax they said i needed to call the cable company. Did that they replaced wire ends at every outlet...
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1.2
#1006464
It seems that my refund is still under review after 3 week... The product fails to place the correct information into the tax form as required..... It would be ideal if the state returns were correctly completed... In Ct there is a road tax that must be listed under auto and requires the place you paid it to the amount ant the details on the auto you paid this tax on ..... Turbo tax fails to complete this correctly and your return will not get...
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#1005886
I did my daughter & SIL's taxes for them just using Turbo Tax on-line. When it comes time to pay they are all over the place. It cost $34.99 for the Federal prep & $36.99 for the State ($71.98). After I thought about it and went to Staples to buy a disc for me and found that by using H & R Block for $35.99 (5 uses) the State cost me $19.95. So that would have saved them at least $16.00. When we called to see if we could get a refund on the...
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1.7
I liked
  • Cs rep
#1005735
After years of having a CPA do my tax situation getting less complicated I tried to save some money by using Turbo Tax Deluxe. Have a civil pension with a 1099 - R and when I went to enter it there a lot of questions involving annuities which did not make sense to me. Tried to do some research but was still not sure. Checked my last 2 years taxes with CPA and it was calculating different from Turbo Tax. Tried to connect to online real time help...
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1.1
I didn't like
  • Support
#1003224
Fun fact: if you talk to a Turbotax support representative, they are probably working for an agency that is working for an agency. Don't take it out on the folks that answer the phones. If you can't answer the question you're calling in for by searching the Turbotax online search database they will be of zero help unless you upgrade *and have paid for* their $29.99 PLUS upgrade. Let's be clear - the same people that answer the phone have no...
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Anonymous

Ann Arkey Truth -- god bless them for having customer support in North America, even if those reps are under-trained and suck. It's better than getting tax support from India.

2.2
I liked
  • Easy for litreate people
I didn't like
  • Stupidity
#1000876
I used turbo tax Federal and State tax return disk for my 2013 tax returns. December 2016 , I was informed by NJ state that I failed to report my pension income. I went back to my turbo tax returns and found my federal tax return had my pension income listed. But, turbo tax failed to bring my pension income over to my state returns. As the result, I was fined $900 for interest and $300 for penalty. I contacted turbo tax intuit for compensation...
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h.kitchener

h.kitchener You are supposed to check and verify your return before you file it. You failed to check the state return for accuracy. You are responsible, not Intuit. By the way, after what...

Max Benefits - I was charged for Max Benefits even though I did not want it. Seems I forgot to click on the last link when finalizing my taxes that says remove it. When I called to ask for a refund they told me that it was required in California and it could not be removed. I know right away that this was a lie since I had just done taxes for a friend who also lives in California and I was able to process his without the Max Benefits. Why did...
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1.6
#997355