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1.7 Based on 71 reviews
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  • Customers like
    • Past resort vacations 5
    • what they advertised 2
    • What they advertised to be true 1
  • Customers don't like
    • Fraudulent promises not fulfilled 18
    • Customer service 10
    • No trading availability 8
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While there are many things I don't like about INterval International, - rising fees,lack of availability & changes without notification for example ,my experience with both staff & the website has been positive.Flexibility & an early start to search are key & acting fast if the unit you want comes available has worked for me .Checking other sites ie tripadvisor,bookings etc for reviews helps eliminate the dogs too. I wonder how much of the... Read more

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We have been a member of Interval since 1996... Services has changed without accommodating the customer.. It is almost impossible to get your choice of destination even with a year in advance fees paid etc. We are a Platinum members and a person would think the more money you put towards the membership you would receive a vacation spot of choice but this never happens even with a year advanced notice. Why is it so hard for members to get their... Read more

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Beware, my Key West Sunset Harbor week 52 unit bought in 1996 was exchanged for a 12 day cruise on RCCL ship , " Anthem of the Seas". My unit rents for $750/night=$5250/wk. I.I., offered $1200 in credit (BS); Today I checked RCCL website same cruise 60% off BOGO special? So what i got was $877 in actual dollar value for that diamond rate timeshare week! . Also Interval International owns a sub=contractor; World Wide Vacation & Travel , which is... Read more

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Beware, my Key West Sunset Harbor week 52 unit bought in 1996 was exchanged for a 12 day cruise on RCCL ship , " Anthem of the Seas". My unit rents for $750/night=$5250/wk. I.I., offered $1200 in credit (BS); Today I checked RCCL website same cruise 60% off BOGO special? So what i got was $877 in actual dollar value for that diamond rate timeshare week! . Also Interval International owns a sub=contractor; World Wide Vacation & Travel , which is... Read more

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They are ripping us off. I have been an owner for 13 years and was able to use a vacation with Interval only once. Then I discovered I have been ripped off. I paid for all inclusive +flight and discovered lots of vacationers with me got their packages from Expedia and paid 1/2 of what I spend. I was embarrassed to tell them I paid 2 times of they paid. Time share is worse thing you could ever own. By the way i am a shell vacation owner and... Read more

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I tried to make an exchange online. It was diff but I finally did it, I could not pay for that. I tried 5 times. I got tired. I ham no 46 min on hold and I can not talk to anybody. This has been a bad experience. Now, I can not even find the place That I did select 15 min ago. This is a very bad way to treat your customers. I am very disjointed and willing to talk to somebody and I can not. Even this big message is not necessary. I would have... Read more

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i thought i wrote this already, but I got so aggravated when we went to Williams-burg, Va.. we used a bonus week you offered us. you would think bonuses were good right? Well we found out we spent more on a bonus , then if we would of used one of our weeks ,we had saved up!! Why wasn't I told to use my weeks I had instead of using a bonus ,which cost more, when I booked this week away?? I'd like to get compensated for for my aggregation and time... Read more

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Never heard from them Horrible customer service They have my money that's all they care about Interval is the biggest legal scam ever. This is a clear an present warning to all!

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We have been timeshare owners for a very long time so I understand how it works but I have to say working with Interval has been an awful experience. We put in a request back in May, 2016 and still we have nothing to show for it accept our out of pocket money to do the exchange. We have a 'gold' crown resort in AZ and I don't understand how we can't find something of equal value. My thought is you don't have enough units that get banked. We were... Read more

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Went to expo in the poconos, gifts that were promised are such a scam. You need to pay so many activation fees, not worth using them. The food voucher is a joke, not 1 restaurant a couple donut & pizza places. Waste of 90 minutes Never again.

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