Interon hearing aids dyfunctional

I am received new replacement of Shape model of BTE haring aid barely a month ago through Costco. The unit failed from the moment I started use. The feed back is intolerable. I have been back to two Costco dispensers and they are unable to remedy the problem. The other unit works fine and has very little feed back. The cost of these items was just under $3000 so I am unwilling to give up. If it wasn't for the feed back issue I would have no problem with the product. I am at a loss what to do. My supplier has failed so what is the next step ?
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Wow !!

It has been awhile!

1 - Costco stands behind their products. Very surprised.

2 - they just extended the trial period to 6 months instead of 90 days. Very big difference.

3 - Interton sucks! I would never purchase another product from those ***


I am confused. Costco stands behind the products they sell. Have you reached out to a location manager?


I had the same problem with the Bernafone open fit hearing aid. The tech at Costco fitted me for an ear mold which nearly eliminated the problem.

I say nearly because it still happens when I am hear a hard surface like windows. However, it seems that using a ear mold defeats the purpose of the open fit model. The sound is actually much better with the mold.

I'm not convinced open fit is better than a full shell unit for 1/3 the price. I'm interested in what you decided.

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#145855 Review #145855 is a subjective opinion of poster.
Palm Springs, California

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