Intertherm
Intertherm Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Intertherm has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to install.
Cons: Terrible warranty, Constant callbacks, Terrible customer service.Recent recommendations regarding this business are as follows: "Buy single stage downflow furnace rated for trailers. They're cheaper, warranties are better and better quality.", "Do not buy this garbage product.", "There great , Jerome walked us thru the problem with ease", "Call Nortec", "D9 not buy one they are p.o.s.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Intertherm has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to install.
Cons: Terrible warranty, Constant callbacks, Terrible customer service.Recent recommendations regarding this business are as follows: "Buy single stage downflow furnace rated for trailers. They're cheaper, warranties are better and better quality.", "Do not buy this garbage product.", "There great , Jerome walked us thru the problem with ease", "Call Nortec", "D9 not buy one they are p.o.s.".
Consumers are not pleased with Diversity of Products or Services and Location. The price level of this organization is high according to consumer reviews.
Surrey, British Columbia
Sales & tech support
I deal with these on a daily basis at a tech support & sales counter for the contractors somewhere...in North America :).
In my opinion these units are junk. Overpriced units and inferior parts with a 1 year warranty. leaky heat exchangers out of the box brand new.
User's recommendation: Buy single stage downflow furnace rated for trailers. They're cheaper, warranties are better and better quality.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIntertherm furnace needs constant repair
I had to replace my Intertherm furnace last Friday with a different brand. The cost to fix it was $3000 plus tax plus installation.
I did not want to spend anymore money on this garbage product.
I have already spent at least $2000 on repairs over the last 11 years. Stay away from this hunk of junk.
I bought a manufactured home in 2012 which came with an Intertherm furnace. I started having trouble with it two years later on a -35 degree Christmas Day.
$1200 later. Since then its been fixed more times than I can count including numerous changes to the igniter which keeps burning out. Two years ago the heat exchanger went. When removed there was a giant hole in it.
Now the flame sensor, the cracked compressor motor and the heat exchanger need to be replaced to the tune of $3000 just for the parts.
This is an absolute garbage product. Stay as far away from Intertherm as you possibly can.
Preferred solution: Full refund
User's recommendation: Do not buy this garbage product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Quality
The first furnace was missing a seal, and when it was commissioned, it poured water all over my floor. The second one's blower motor died after 2 years.
Preferred solution: Price reduction
Orlando, Florida
Tech help
Needed help on the CFMs from the blower motor, Jerome walked me through the problem with these good technician
User's recommendation: There great , Jerome walked us thru the problem with ease
Oklahoma City, Oklahoma
Furnace replacement
Was able to find a phone number that connected me with the parent company and get information l needed.
User's recommendation: Call Nortec
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInstaller
These guys make a terrible trailer furnace, but they're one of the only brands available. Terrible warranty, constant callbacks.
The reps I deal with say the furnaces don't have to be derated for high altitude but when you open the furnace there's a sticker that says the information for high altitude and low altitude. Absolute junk furnaces.
- Easy to install
- Unreliable
- Constant callbacks
- Terrible warranty
Preferred solution: Apology
Tech support on furnace
Tech support got be right through it. Changed flue, and good to go. It took me a bit to understand what he was suggesting but ultimately he called the problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInstalled
Stay faaaaar away from intertherm products. They're Callbacks waiting to happen and intertherm makes it a hassle to claim anything.Ive been installing furnaces for 20 years and they're the worst
- Terrible product
- Terrible warranty
- Terrible customer service
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAc is not working
I have a 3 ton unit bought 3 years ago came with solitaire manufactured home. 1st year had to have it worked on 2nd year blower motor and board bad worked on again same year this year same thing middle of summer 109 outside motor and board bad.
These are the worst units I have ever seen. 1000 dollars to fix it next year it'll be the same thing 1000 dollars. What about poor elderly people on fixed income they can't afford that *** even young people can't afford it. Guy who installs them says they have to work on every one they install.
Same problem motor and board.
I guess this company doesn't care about people or they would build a better products. It's all about the money *** on the poor man.
Preferred solution: Price reduction
User's recommendation: D9 not buy one they are p.o.s.
Columbus, Ohio
Ac is not working
Haven't had any response no calls back at all . My warranty will void if I have someone look at it but what else can I do
Blower motor
No complaints!!! Lady was very helpful!!
Thank You!! I would recommend calling any time you need help of some kind
User's recommendation: call if you need help
Vancouver, British Columbia
Furnace doesn't work
After trying to troubleshoot my furnace that won't work, I contacted an HVAC expert, and then another. Finally, I tried to contact the company directly, and was told that even though I am the owner of the unit, since I am not an HVAC tech they refused to answer my question.
User's recommendation: DO NOT BUY AN INTERTHERM, NORTEC, OR NORDYNE PRODUCT!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty Parts
On Dec 2021 we purchased a new furnace.
5 times this furnace quit due to ignition parts. Igniter's burn out after 3 months.
4 times covered under the warranty.
5 time we paid $360.00.
Times 4 would be 1400.00 a year approx. Buyer Beware, these are Mobile Homes only. Contacted this company, no refunds etc. Called Consumer affairs legal matter.
BBB nothing happened.
Newspaper nothing. So What Else except this and Social Media Facebook-Twitter.
User's recommendation: Stay away bad product consumer beware.
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We have had the same problem on our 2021 solitaire home. Replaced blower motor a year and 3 months after purchase.
Had to pay $900.to replace.
It’s know year and half later and motors are on back order.we live in Texas with 100 degree heat everyday. AC repairmen said several have been waiting for blower motors for 4 months.