DO NOT BOOK. Long story short, we (and everyone else) have to *** in front of the Interrent desk for over 2 hours (TWO HOURS!) before getting the car. And we got ripped off 80€. Most people will "only" get ripped off 35€. Want the long story? Interrent is part of Europcar. You don't know that until your booking is complete. Had I known I would not have booked. Europcar has long been out of consideration for me as they ripped me off more than once and one of their staff stole my laptop in Trapani. Arriving at the airport I therefore go to the Europcar desk with Europcar-branded booking. I *** for a few minutes, and as soon as I show my reservation, the officer tells me I have to go to another desk. She actually shows me a plan. Out, left, straight, right, straight again, then right again and finally straight for a while and I'll see the Interrent office. I take a sec to memorise the way, and here am I going to look for the Interrent desk lost in the middle of the car park. After a few minutes I spot a *** of around 20 people in the middle of the parking street. This is the Interrent 'kiosk'. I got in the *** thinking I'll be out of there in the next 15 min or so. After 5-10 minutes, a lady comes out of the kiosk and informs the latest comers that they had to take a numbered ticket. Yes, very much like at a busy butchery. So I follow her and take a ticket. I'm 30. The red number on the screen shows 18. Ouch. Hope it's not gonna take half an hour. Half an hour is actually pretty much the time they need to process a single booking. Out of the 7 staff I counted in and in front of the kiosk, 2 are actually working, processing the bookings behind a computer. 1 of them is in charge of informing people they need to take a ticket, and show them where the ticket dispenser is. And the 4 remaining ones are there to answer the questions "How long is it going to take?" and "Why is it so slow?" with "We don't know" and "There is nothing we can do". No smile, no apologies, no seats, nothing. Did I mention I was travelling with my wife and 9 months old daughter? Thankfully the most patient and easy-going child ever. After making a couple of new friends in the ***, going back to the airport to buy water (straight, left, straight, left again, straight, right...I will spare you the way back), after a few angry men got the staff even less friendly, and, most importantly after a full dozen of actual Europcar customers got to skip the *** to get their car in less than a minute, the number 30 pops up on the screen. A weirdly joyful moment. Obviously not worth the wait. Now, I face the least friendly staff of the country (Spain). The guy doesn't look at me, he's bored as ***, fed up of being yelled at, and knows that if we lock eyes, I'm right, he's wrong. So he just types stuff. After a while I was actually wondering what he could be typing that was so long, and was requiring so much wait in between every bunch of words. Nevermind. I just want to get out, and start my holiday. A few minutes later he printed a paper and showed me where to sign. That paper said I was going to pay 132€ in addition to the £97 booking. Surprised, I asked him to break it down for me. He barely pointed at 3 lines saying "Fuel", "Servicios" and "Baby Seat". OK, a few things here. I knew they give you the car with the tank full, and you give it back empty. So you pay for the fuel upfront, and they refund you for what's left when you give the car back. A way for them to make a margin on the fuel when selling it, and again when buying it back. But I knew that, so I let it go. What I did not know however is that they charge you 35€ to actually put the fuel in the car. Literally the service of filling up the tank. In Tenerife, you can eat the best paella ever at Aqua y Sal for 32€, for 2. And I'm not going the enumerate every amazing thing you can do for 32€ in Tenerife, but getting your tank filled by Interrent is not one of them. But I've just waited 2 hours and 13 minutes, this is the only car I've booked, and the only solution available to get the three of us and all of our luggage to the hotel 60km up north, so it's hard to say no at this stage, isn't it? Now the remaining charge is for the baby seat. It's 4.5€ per day. I rented the car for 10 days so 45€. That may seem normal, and I would have paid it without problem if that hadn't been hidden for the whole booking process. When booking online, you chose your dates, then your car. That gives you a price. Then you are able to add options such as Insurance or Baby seat. When adding insurance, the total amount changes to reflect the addition of the new service. When adding the baby seat, nothing changes. It looks like this is complimentary. Like many things are with babies. Her plane ticket was free. Her stay at the hotel was free. The extra cot in the room was free. So why not the baby seat in the car. So I asked "How come this wasn't mentioned when I booked it?". The cold answer without lifting the head came quick "It was probably in the terms and conditions". Hum... Probably? It was PROBABLY in the terms and conditions? Truth is, I'm sure it was. That was exactly my answer to him. So let me get this straight. I should have assumed that you were trying to rip me off by including hidden fees in the small prints, and therefore read the full 20 pages of it? Is that it? And then? Find out you WERE ACTUALLY RIPPING ME OFF, and...? Still rent the car? Really? That's what you expect your customers to do? Well, trust me, I will never rent again with you, Interrent. Oh, and by the way, these 132€ exclude VAT. That you find out when you receive the invoice ... AFTER you gave the car back. That was yesterday. Drop-off was at the same time as pickup, 6pm. There was a long *** and the number 15 was displayed. I thought of the poor number 27 who won't be out before 8.30pm. It seems that among the 7 staff, no one is available to tell you where to park the car. So you park it as close as where you took it. After a short while (we had a lot of luggage, prom etc.) an employee comes to check the car. The one we had was as smiling and as kind as the guy who registered us 10 days earlier. Her first words were "Keys and contracts". Her next and last were "OK, good. Bye". Mine are "Never again!"