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Www.internettrains.com Mailed item 2 years later

After paying for a Christmas gift, I was told a month later it was on backorder. After numerous ignored emails, I received a terse response that the item was still on backorder. About TWO YEARS later the product shipped, after I had already moved. The company would not refund my money, or cancel the order before it had shipped. I have been buying things on the internet for a decade and have never experienced such poor customer service. Do not buy from these people. I hope they improve their business model. Then again........they probably won't learn. Save your money.
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ID
#313607 Review #313607 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$45

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