Reviews and Complaints about Internet Services
Internet Plans
485
consumer reviews
52
companies reviewed
Email Services
242
consumer reviews
33
companies reviewed
Mobile Hotspot Plans
74
consumer reviews
15
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Vpn Services
26
consumer reviews
9
companies reviewed
Mobile Hotspot Activation
2
consumer reviews
1
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Featured Reviews about Internet Services
Viasat - Worse service ever
I told them to cancel and this was less than 2 weeks of service, but today I got a bill for $344 as a cancellation fee...
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Latest Reviews
Southern Phone - Useless internet and customer service
Southern Phone
#1539963
Southern phone were to connect internet at the start of April. Finally by the End of April we had occasional internet.
Now extremely slow internet when it does work. Had to purchase a new modem as they kept saying that was the issue. Have spent around 10 hours in total just on hold with this company. To get absolutely no where.
All they want is to send sped tests run every 2 hours.
Avoid southern phone at all costs. Not only are they loosing the internet with us but also the landline plus mobiles.
Now extremely slow internet when it does work. Had to purchase a new modem as they kept saying that was the issue. Have spent around 10 hours in total just on hold with this company. To get absolutely no where.
All they want is to send sped tests run every 2 hours.
Avoid southern phone at all costs. Not only are they loosing the internet with us but also the landline plus mobiles.
Spectrum - Internet Service
Spectrum
#1536291
Everyday I lose internet service for 5 mins to a hour at random times in the day, at 1st thought they maybe trying to better their service but no as it's everyday it happens. I tried customer support but they have never even tried to explain to me this lousy service, it's just the same song in dance for this company. They want to be paid for their service yet their service is very bad, looking into finding another internet service as Spectrum is a bad joke.
Viasat - Scam Artists
#1539475
Saw roadside sign for their internet service in rural area. Called sales rep and he offered me a package of telephone (which is what I wanted) and internet for $80 per month. I agreed to service which he set up installation within next few days. Installation done and...
Primus Canada - Worst internet and customer services ever experienced
#1535914
I signed up for Internet with Primus while in a costco warehouse. The person selling the service promised I was going to get the gateway within 2 weeks and will have internet after activating nad also refused to give me a copy of the contract saying they will sent it th...
1 comment
Shaw Cable - Ever since your update on the 1st of May I can’t get to watch programmes
Shaw Cable
#1538961
Yes, and no joy and not helpful at all
Hotwire Communications - Billing Errors
#1535891
Hotwire has got to me the most uncoordinated Cable/Internet service company in the planet....
After my condo lease ended, I called hotwire to disconnect my services. I was told by a Hotwire representative that they would send a technician to come pick up the equipment. T...
After my condo lease ended, I called hotwire to disconnect my services. I was told by a Hotwire representative that they would send a technician to come pick up the equipment. T...
Viasat - Liars!!
Viasat
#1538585
I was told I would be paying $90 a month, but they charge $110. I was told my plan was unlimited; yeah, not really.
They slow you down once you get to 60.
They told me I wouldn’t be slowed down, but can’t stream once you hit 60. I ask a bunch of questions before committing and they lied to me about everything!
They slow you down once you get to 60.
They told me I wouldn’t be slowed down, but can’t stream once you hit 60. I ask a bunch of questions before committing and they lied to me about everything!
Viasat - Horrible and dishonest
#1535173
I contracted with ViaSat in order to provide my 89 year old mother internet service in rural Virginia. I was never told they would charge an additional 'service call' fee of $95 to remove the part on the dish on the roof. I called them twice to confirm service disconnec...
Hello, We are sorry to hear about your experience. Please call us at 1-800-957-1177 for assistance, we are available between 8am and 5pm Eastern time. Sincerely, Natalie Primu...