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Verified Reviewer
New Reviewer

Hard to reach customer service

I purchased spa reservation for anniversary and receipt was accidentally sent to the incorrect email. I have been trying to contact customer know for 4 days and no response. I will like to get a call back asap so me and fiance can enjoy.
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ID
#1762275 Review #1762275 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$60
Preferred solution
Full refund
New Reviewer

Not happy

Not happywill not return my call or email or chat
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ID
#1592695 Review #1592695 is a subjective opinion of poster.
Location
Englewood, Ohio
Service
International Customer Service Association Customer Care
Reason of review
Trying to get hold of someone this is day three
Loss
$174
Preferred solution
Full refund

Review in Household Services category from Cedar Falls, Iowa

You received my final payment on March 31, 2016 and I still have not received my title to my truck today is May 2016. You say you have a representatives 24 hrs a day that's ***. Your customer service is the worst I've ever dealt with I wouldn't recommend your company to anyone !!! All I want is my title to my truck I've traded it in and the dealer would really like to have it as they have sold the truck !
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ID
#841735 Review #841735 is a subjective opinion of poster.
Location
Cedar Falls, Iowa
Reason of review
Problems with payment

Sanitary Conditions Review

This store number 511 in Smithfield, NC is so dirty I wouldn't take a RAT in the store. The bathrooms had no toilet paper in any stalls for the ladies, trash cans were over flowing inside and outside. Disgusted customer.
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ID
#621113 Review #621113 is a subjective opinion of poster.
Location
Selma, North Carolina
Reason of review
Bad quality

Refusal to honor warranty.

I,m typing the complaint because the warranty dept. agreed to repair my lawn tractor, but the service dept. and the service manager keeps refusing to honor the warranty on the riding lawn tractor, and refuses to repair my tractor. what is the use in purchasing warranty if it is not going to be honored by the CONN's service dept.I can not believe the attitude of the customer service dept. Talking back to the customer and refusing to call back. But as soon as the account is due they call all day to make sure the customer gets the message.
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ID
#158261 Review #158261 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Loss
$2500

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