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International Customer Service Association

International Customer Service Association Reviews

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What is your customer experience with International Customer Service Association?

International Customer Service Association Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

International Customer Service Association has a 2.5 star rating from 3 reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable and 33% positive. Recent feedback highlights issues in customer service and privacy and data security; price level reported as medium.

Key Takeaways for Future Customers

  • Read International Customer Service Association reviews before ordering and check dates and pricing.
  • Expect emphasis on customer service in resolutions; monitor membership or subscription communications.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor response, canceled calls, and unresolved order cancellations.
  • Problems reported with refunds, warranty refusals, privacy and data security concerns.

Positive Feedback

Some reviewers note helpful, friendly staff and successful replacements in service cases.

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Media from reviews

International Customer Service Association - I accidentally double booked a hotel room...
International Customer Service Association - I accidentally double booked a... - Image 2
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Show reviews that mention
sad right right nowwhy nowcwhy nowcvcwhy pics cvcwhy right nowwhy okay hence
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samuel m Xiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

My businesses is incurring a lot of losses

Okay, I am really pressed; hence, I run projects through WhatsApp. Your help will be highly appreciated because I am really going off, and the projects are incurring failures, so please consider my case as soon as possible.

Preferred solution: Apology

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Anonymous
map-marker Toronto, Ontario

Why do your pics not move! I am so sad right now

AI Highlights
  • - The pics do not move.
  • - The user is sad about this.

cvcWhy do your pics not move! I am so sad right nowcWhy do your pics not move!

I am so sad right nowcvcWhy do your pics not move! I am so sad right nowWhy do your pics not move! I am so sad right now

!!!Why do your pics not move! I am so sad right now!!!

Why do your pics not move!

I am so sad right nowWhy do your pics not move! I am so sad right now

User's recommendation: Why do your pics not move! I am so sad right now

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Anonymous
map-marker Mumbai, Maharashtra

Did not cancelled my order which was paced by mistake

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AI Highlights
  • - Tried to cancel an order placed by mistake.
  • - Call was cut off and no callback for order OIPC001555****.
  • - Emails to the provided address got no reply.

One of the worst customer service. I have called to cancel my order which was placed by mistake and they did not listened to me and cut the call on me.

They did not called me back. I have emailed them on their provided email addreess and they have not reverted to me.

I WILL NOT ACCEPT THIS ORDER. Order no OIPC001555****.

User's recommendation: Do not place the order from this company. Ecart.

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Aniyah H Arh

My sister got me kicked out of my account

AI Highlights
  • - My sister used my Roblox account after her iPad broke.
  • - She tested swearing on Roblox and I got kicked out, so I need my account back.

I let my sister play Roblox because her iPad broke she started playing my favorite game and my sister so awesome things of how to swear on Roblox so she tested it out and I got kicked out of my account please Roblox I am begging can I have my account back

User's recommendation: Don’t just get us band immediately give us a statement of why we did it

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Candis Zjo

Was very surprised by the prices on your fight tickets.

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Your prices were higher than what I was told from one of my friends who paid only 166.00 one way fight from Washington Reagan international Airport to San Antonio Texas airport

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Maedell Xee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I accidentally double booked a hotel room twice at Plaza Hotel Fort Lauderdale FL

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AI Highlights
  • - I've stayed in the same room for a month and want to book it again.
  • - Bookings for 17-18 and 18-19 with 11am checkout; emailed to extend to 19th.
International Customer Service Association - I accidentally double booked a hotel room...
International Customer Service Association - I accidentally double booked a... - Image 2

Was trying to book same room since I've been here for also a month now in the same room and was trying book it for the 17th and 18th and then the 18th and 19th but both of them is the same day in check out is at 11am in just hopper to email them letting know that it's supposed until Wednesday 19th.

Loss:
$49

Preferred solution: Them it's ok to change the date for 18th and 19th because i accidentally booked both days of them for the 17th and 18th not 18rh and 19th

User's recommendation: Check the dates before paying

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Anonymous
map-marker Blodgett, Oregon

My gentleman was very helpful to replace my trimmers

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I have had problems with a certain type and they have replaced them twice now. Terrific service. No harassment at all and extremely helpful and friendly

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Susie M Hpk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hard to reach customer service

AI Highlights
  • - Spa reservation email went to the wrong address.
  • - No response after 4 days contacting support.
  • - Requests a callback ASAP so we can enjoy.

I purchased spa reservation for anniversary and receipt was accidentally sent to the incorrect email. I have been trying to contact customer know for 4 days and no response. I will like to get a call back asap so me and fiance can enjoy.

Loss:
$60
Reason of review:
Order processing issue

Preferred solution: Full refund

View full review
Cledith Vaf

Not happy

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Not happywill not return my call or email or chat

Loss:
$174
Reason of review:
Trying to get hold of someone this is day three

Preferred solution: Full refund

View full review
Anonymous
map-marker Cedar Falls, Iowa

Review in Household Services category from Cedar Falls, Iowa

AI Highlights
  • - Final payment on March 31, 2016 and the title has not been received by May 2016.
  • - The dealer has sold the truck and the customer service is poor.

You received my final payment on March 31, 2016 and I still have not received my title to my truck today is May 2016. You say you have a representatives 24 hrs a day that's ***.

Your customer service is the worst I've ever dealt with I wouldn't recommend your company to anyone !!! All I want is my title to my truck I've traded it in and the dealer would really like to have it as they have sold the truck !

Reason of review:
Problems with payment
View full review
Anonymous
map-marker Charlotte, North Carolina

Sanitary Conditions Review

AI Highlights
  • - Store 511 in Smithfield, NC was very dirty.
  • - Bathrooms had no toilet paper in stalls and trash cans were overflowing inside and outside.

This store number 511 in Smithfield, NC is so dirty I wouldn't take a RAT in the store. The bathrooms had no toilet paper in any stalls for the ladies, trash cans were over flowing inside and outside. Disgusted customer.

Reason of review:
Bad quality
View full review
Anonymous
map-marker Corpus Christi, Texas

Refusal to honor warranty.

AI Highlights
  • - Warranty dept. agreed to repair my lawn tractor, but service dept refuses to honor the warranty.
  • - Customer service refuses to call back and only calls when due.

I,m typing the complaint because the warranty dept. agreed to repair my lawn tractor, but the service dept.

and the service manager keeps refusing to honor the warranty on the riding lawn tractor, and refuses to repair my tractor. what is the use in purchasing warranty if it is not going to be honored by the CONN's service dept.I can not believe the attitude of the customer service dept.

Talking back to the customer and refusing to call back. But as soon as the account is due they call all day to make sure the customer gets the message.

Loss:
$2500
View full review

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