Anthony W Cny

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Verified Reviewer
| map-marker Kent, Washington

Dog in Pain after atempted collecrtion

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Took my male Dachshund to the clinic for the first time. Never knew what to expect. The young lady returned with my dog and said his semen count was low. This dog has fathered 2 litters. Anyway, he has been in terrible pain and we are trying to get him in to my vet. When I called she then told me he had a problem with his sheath and they had to put it back manually and that is hurt when they did it. I will never do this again or recommend this business. Totally unhappy and if they damaged my dog I will take legal action!
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User's recommendation: Find another company

Toni L Bsq

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Verified Reviewer

Fresh chilled semen arrived frozen/slushy

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This was the first time I had my stud collected, packaged and shipped with ICSB. I should have turned around and walked away when I seen how dirty and unkept this facility was. The floors and walls were filthy. The mobility of his sperm was 95%, speed of progression 5 out of 5, concentration was Dense, and Abnormal cells 25%. Sperm arrived at *** veterinarian on time the next day, but was slushy and had a 1% mobility when it arrived. The veterinarian said that the packaging is why the sperm arrived dead. That shredded newspaper was the only thing keeping the vile from the ice packs. They refuse to refund their portion of the charges $175 for collection and shipping supplies. They said they could try and file a claim with the shipper but most claims are being given because of Covid-19.
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Loss:
$297

Preferred solution: Full refund

User's recommendation: Do not use ICSB for collection and shipping.

Retrieve
map-marker Sacramento, California

ICSB International Canine Semen Bank

I am writting about the unprofessionalizm of ICSB Grass Valley and Oregon. I have frozen semen at both places and I have choose to move my semen from there facilities and they REFUSE to allow me to move the semen that I have paid for and is OWNED by me.. I do not care that they do not like or care for the facility I choose to move my Frozen Semen to. Since when do these Semen Bank have the right to tell me or anyone what we can and cannot do with the Frozen Semen that BELONGS to me!! I have paid for it in full. I am sick of all the bashing of the other CBC Cool Bred Canine. I do not personally know the gentlemen they are speaking of in Oregon. But I do know and have done business with CBC Cool Bred Canine of Northern/Southern California company and I have been nothing but PLEASED and could not ask for better customer service even at the last minute. I have had these ladies meet me late in the evening and even early in the morning. Sometimes I have only had a few hours notice myself and they have always came thru for me. I also have had my dogs collected and frozen with Cool Bred Canine and have had live puppies born and been extremely happy with the quality of the frozen semen I have had stored with them. The Veterinarian I use has had nothing but positive comments about the semen Cool Bred Canine has provided for breedings. I guess another thing I do not understand is how can ICSB say Cool Bred Canine does not know what they are doing in processing Frozen Semen. I have been in the dog world a LONG time and if everyone is not aware Chuck Murray in Oregon worked for ICSB Oregon for many many years and was spoke of highly when with them and Sharon was also part of ICSB-MCA for many years. So if they have worked and been trained by ICSB why would they NOT know what they are doing and how to freeze semen. The ladies in California seem to have it down great and I have received live pupies on more than one breeding. I am sorry it is not luck that I get puppies it has been proven to me that Cool Bred Canine does know what they are doing and do truly care about there clients!! So if you choose to pay more for storage and more for freezing of your dogs you just keep up the sick vicious lies ICSB keeps passing around and pay those higher prices. ICSB you should be ashamed of yourself just because Chuck and Sherian decided to go out on there own and make a living you should not continue to bash them and try and make them not suceed in ther business. Last I knew this was a free world and you have the right to have your own business and your own freedom.. Oh and one last thing Bridgett I have heard all your lies and vicious words about your ex partner and you should be ashamed of yourself obviously she is not a dumb as you thought!! She does know how to freeze dogs .... I wish Chuck and Sherian the best of luck and I hope you make the best of your businesses. So before people just listen to the vicious rumors spread by other maybe you should take a moment and research the truth and possibly stop by and talk to the ladies at Cool Bred Canine and get to know them... I think you will be very pleased at what you find out...
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7 comments
Guest

I am truly confused here. I have just contacted ICSB in Oregon and they say they will move semen to any bank anywhere.

What are you people talking about with this ICSB won't allow you to move to certain other banks? It's getting really confusing. Why don't "CBC Loving Clients" and "retreive 4 me" just shut up and stop spreading rumors. Both of you keep complaining about others saying bad things about certain semen banks and then you turn around and do the same thing.

What a bunch of ***. Store your semen where you want, who cares. Just stop your rumor starting and bad mouthing of others, and then complain about how you've been bad mouthed.

This one, that one whatever stop using this as a board for your slanderous comments. Frankly I think both of you shouldn't breed dogs and should start a poor me newspaper.

Guest

Just to clearify I do not have frozen semen at 4 locations. I started collecting my dogs with ICSB years ago because of the help and customer service I got from Sharon.

I choose to stay with Sharon and am extremely happy as you read above. Sharon is not into gossiping and trying to make others look bad!! My problem is ICSB thinks they own mine or others Canine frozen semen that I/we had at one time choose to use them as a semen bank. I do not like the b.s.

I recevied when trying to move my frozen semen to where I choose to have it.. :sigh

Guest

OMG. I've always thought that the negative comments about CBC were instigated by ICSB &/or their loyal co-hearts. But this last ICSB Loving Clients just confirms it. The point is, no one has taken anything from Carrol. The research done by Carrol & others was funded by a grant & available to anyone who knows where to look. How do you think his ex-research associate started his own semen bank? How do you think all of the other semen banks that use the pellet process got started????

Moving forward, I too have spoke with ICSB

& they do take issue with shipping semen to

CBC, as well as some other semen banks.

I also know of instances where ICSB has gladly accepted semen from CBC.

I guess it just has to do with who you talk to.

Lastly, the dissolution of the ladies' partnership was actually more like a divorce. But more importantly, its been over 4 years, can't people move on? Wouldn't it be nice if everyone took a step back, a deep breath, grew up & tried

to act in a more professional manner. This

constant pitting of one group against another is sooooo immature & hurts everyone. There are so many other issues out there that need our attention.

Guest

retrieve for me-In reference to the above complaint about ICSB-Oregon and Grass Valley. I think you are missing the point Chuck Murray and Sherian Evans both stole the idea and ability to freeze and store semen from Carrol Platz Some of Sherians' equipment even says ICSB on it.

When you become employed by someone you don't have the right to learn all about their business and the research they have taken years to create and run with it on your own. That's called Non-Disclosure. It is actually a very unethical practice and it sounds like this is exactly what Chuck Murray and Sherian Evans did. I have spoken with ICSB Oregon and found them pleasant about cool bred canine and Chuck Murray.

They did not say anything about not being able to move semen TO cool bred canine they told us they would not TAKE semen from cool bred canine. I think your facts are off and it sounds like you are the one spreading rumors. If your plan is to slander ICSB then what makes you different from what you say they are doing. Also how many semen banks are you using?

It sounds a little fishy that you are using 4 different semen banks, yet only side with one.

We have never had a bad experience with ICSB and have found them to be professional about all other semen banks out there. Keep up the excellent customer service ICSB!

Guest

I just came across this website & was amazed at the number of people who have taken the time to write negative comments about Cool Bred Canine. MY EXPERIENCES HAVE BEEN NOTHING BUT PLEASANT, PRODUCTIVE & SUCCESSFUL.

This has been true with so many people I know & have had business dealing with. Its obviously true what they say about people never taking the time to express their satisfaction, or compliment a job well done.

Obviously, from what I see on this website people seem to find the time to complain whether its called for or not. I now feel compelled to spend time encouraging my dog friends to share their great Cool Bred Canine experiences with people who frequent this website.

Guest

Just spoke with Chuck today, apparently you haven't heard about his accident, & subsequent surgery. While he is not completely back & may have to undergo another surgery he is still open & operating from his office.

Additionally, he said that during this down time he is busy working with a new website person to update & expand the original website for Cool Bred Canine. I left a message at this number: 503 637-****

Guest

I am so glad to see you post on here! I have been trying to reach Chuck Murray recently to use my dogs semen and I can't seem to get a call back.

I am a bit worried and hope everything is okay.

Do you know how we can get in touch with Cool Bred Canine? Thank you!

SS

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