They wouldn't allow me to cancel my account without my husbands permission.
I opened an account in 2005 and my husband like the phone and fax services it offered so he open an account in 2010 for his company. I no longer need this service so I called to cancel, They told me that my husband was the account holder and he needs to cancel. Obviously they have co-mingled our accounts. I had to prove that I had been making the payments in order to cancel my account. I am waiting now to see if they do in deed cancel my account and what happens to my husbands account which was also supposed to be canceled last month. Not a friendly way to do business. Buyers beware!
User's recommendation: Beware of your accounts.
Intermedia Customer Care
- Was a great faxing tool
- Nobody faxes anymore
I emailed a cancelation in July, they didn't cancel it because they said the account is in my husbands name
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