New Reviewer

They wouldn't allow me to cancel my account without my husbands permission.

I opened an account in 2005 and my husband like the phone and fax services it offered so he open an account in 2010 for his company. I no longer need this service so I called to cancel, They told me that my husband was the account holder and he needs to cancel. Obviously they have co-mingled our accounts. I had to prove that I had been making the payments in order to cancel my account. I am waiting now to see if they do in deed cancel my account and what happens to my husbands account which was also supposed to be canceled last month. Not a friendly way to do business. Buyers beware!

User's recommendation: Beware of your accounts.

View full review
ID
#2212161 Review #2212161 is a subjective opinion of poster.
Service
Intermedia Customer Care
Pros
  • Was a great faxing tool
Cons
  • Nobody faxes anymore
Loss
$77
Preferred solution
I emailed a cancelation in July, they didn't cancel it because they said the account is in my husbands name

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