I ordered a $4,000 sectional through this company. Same sectional retailed for almost $6,000 at some other high end stores in my area,so it was definitely was a good deal. It was never delivered in time frame as they said, and every bit of the process took forever! Their rep Troy lied to me so many times it's unbelievable, I got the run around from everyone I spoke with. Troy and their top customer service manager Sally repeatedly told me they would call me at certain times and I had to chase them down the entire time. They never seemed to follow through with anything they ever told me. I contacted the furniture maker myself during this process, and upon doing so everything Sofas & Sectionals (Interiormark) told me always seemed to be a lie. They delivered my piece and low and behold it was the wrong configuration. I was then told the right piece would be done and delivered quickly. They delivered what was supposed to be the correct piece and IT WAS THE WRONG THING ENTIRELY!! It was a sleeper sofa!!! IT TOOK A TOTAL OF 14 MONTHS to get it right!! I live in Texas so I voice recorded every conversation I had with their top service manager through this process. Their department was in Colorado so depending on your state you may be able to record conversations without their consent. I kept record of every email and every bit of communication. I was absolutely prepared to take it to court which I let them know. This was the worst situation in the world to deal with. I ended up getting a $1,000 refund back for the fact I had a year old sectional that now recently has a brand new piece in the middle of it, so it does look a little off. The $1,000 refund was still not enough in my opinion. If you are in the midst of a problem currently I recommend taking it to the CEO Peter Goldstein immediately. Obviously my case was so bad and they knew they screwed up big time, so he cut the check immediately after I notified him I was still getting the run around from his top service manager. With all that said I would say DO NOT BUY from this place at all as you are better off just buying from local whole sellers.