New Reviewer

FRAUD

Intercash - FRAUD
Intercash - FRAUD
Do not order card from them, you'll just loose the money! I've got their virtual card through Bitstamp. I've loaded it with money from my Bitstamp account and ordered to convert to plastic with express delivery. They've charged my account with $60 but never send anything to me (by now it is already more than 3 months passed). All they did was emailing me some fake tracking number which does not track as sent. I've contacted them several times but their customer support keeps ignoring my inquires and groundlessly claims DHL has lost/held it which is clearly lie as nothing ever were handed over to DHL by them.
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ID
#1239003 Review #1239003 is a subjective opinion of poster.
Service
Intercash Shipping Service
Reason of review
Order processing issue
New Reviewer

Resolved: Intercash.com stole our money - it's a scam

Update by user Jul 21, 2015

Intercash.com got back to us and apologized for the incident.

We at Trade-24.com were happy with the way the issue was resolved and have been working with them ever since.

The debit card was charged with our 5000$ which we received and used for our purpose with no other issues. Their legal department issued a formal letter regarding the issue and said that they were sorry and that they have taken action not to let this happen again.

Update by user Jul 21, 2015

This Issue was resolved in the best possible way.

Original review posted by user Jan 13, 2015
Intercash.com is a prepaid debit card service that has received $5000 from us in exchange for their services. The company never sent the prepaid cards to the addresses they were meant to go to as they were never received. Communication dragged on for months and they continually made excuses trying to blame us for the issue and asking us to give more time. We asked for the money back as we never received the product and they said the issue was passed to the legal department. It has been a month with no answer. Stay away from this company and their services. They are a scam and just waiting for their next victim.
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Resolved
ID
#581727 Review #581727 is a subjective opinion of poster.
Cons
  • Delivery of product
  • Customer service
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Full refund

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