Anonymous
map-marker Aurora, Illinois

Refund

After much gnashing of teeth,trying contact customer service ( who have no live people to talk to,repeated Emails with little response I thought I had gotten scammed. The ringer and the camera arrived.

After a lot of hard work I got it going. Im still trying to get it in my wifes phone. Still working on that.

The unit seems ok but needs fine tuning. I would not recommend buying your product based on how I was treated.

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User's recommendation: No definitely not!!!!

Malcolm Vwg
map-marker New Castle, Pennsylvania

No cooperation on returning the item

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Intellibed - No cooperation on returning the item

Cannot get a straight answer on returning the two door bell cameras. If this is not resolved soon I'll report to the BBB. Please respond.

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User's recommendation: Don't buy from this company

Anonymous
map-marker Leesburg, Florida

Cannot get it hooked up to my Wi-Fi

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I bought two of these doorbell units and neither one of them will connect to Wi-Fi it goes through two 90% and stops

The customer assistance number that I have is no longer in service

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Sally W Ccv

Haven't received goofs

Ordered goods on 04-01-24 still waiting for goods to arrive!

Name sally winstanley

12 castle road

Bayston hill

Shrewsbury

Sy3 0nf

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Cons:
  • Very poor communication

Preferred solution: Deliver product or service ordered

Viki G Zon

Track my order

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I have been trying to talk with customer service for a week and have exhausted my resources. I have NEVER gotten any help let alone speak to someone!

I don't even have a tracking number for my order. I am so disappointed.

I will never recommend your company. Why would you promptly take my money and then never supply any interaction or help .

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Cons:
  • Zero customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Not

Anonymous
map-marker Hawley, Pennsylvania

Disgusted

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Item I received is not what's represented on the website. Can't get in touch with customer service via email.

Phone numbers don't work.

Just trying to return these things but can't get anyone to help. I call SCAM!

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User's recommendation: Don't buy these

Anonymous
map-marker Hawley, Pennsylvania

Disgusted

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Items received are not what's on the website. Trying to reach non-existent customer service to return these and get a refund.

Phone number doesn't work. Daily emails go unanswered.

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User's recommendation: Avoid IntelliBell

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