Product: Instasmile Shipping Service Clear all filters (8 of 8 reviews match)
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Instasmile - No product received

2.8
Details
I sent my impression pictures to instasmile almost 2 weeks ago and still no review. When I tried to reach them and confirm a date, they said more or less they would get to it when they could and then they were backed up. This was after being first told that review would be within 4 or 5 days, and after reading some promotional material that said it would be a 24 to 48 hour turnaround on review of impression pictures. Is instasmile a scam?
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Review
#1317395 Review #1317395 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Order processing issue
I placed an order through their facebook ad a few months ago and never received any shipment. The money was deducted from my credit card account so i know they got paid.
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1 comment
Anonymous
#1559284

If it's by there official page that is appalling to hear I'm sorry for that Also if you clicked on a link to by this "instasmile" be mindful if it's the actual site I almost g...

Review
#1225194 Review #1225194 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Order processing issue

Instasmile - Waiting

I ordered my Instasmile in January after three failed attempts they are on the way.... (March 9th) . However, I got very discouraged. The way I passed mine was watching someone on YouTube instead of the Instasmile demonstration. I’ve read good/bad reviews throughout. That’s with everything you purchase. I will write another review whenever I receive them.
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Review
#1201129 Review #1201129 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Order processing issue
1.6
Details
I never received my instasmile. They kept saying my impressions failed even when I had my dentist take them. It’s a scam to keep your money. This process has been going on since December and I still don’t have a product. Im waiting for a refund 100 less than the 500...
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1 comment
Anonymous
#1462692

I ordered my uppers in FEBRUARY 2017, Every single impression had failed and i have had over 20 impressions sent in. The last 8 were done by the orthodontist people who do imp...

Review
#1193718 Review #1193718 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Order processing issue
1.0
Details
Never got the veneers, sent in 6 different impressions and they all failed due to drag. I asked for a refund and its been five days and they said it would be 14 days before my refund was received. Well shall see....I will contact the BBB and if they are doing this to...
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1 comment
Anonymous
#1462695

I ordered my uppers in FEBRUARY 2017, Every single impression had failed and i have had over 20 impressions sent in. The last 8 were done by the orthodontist people who do imp...

Review
#1175115 Review #1175115 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Order processing issue
1.0
Details
I ordered platinum veneers for both upper and lower costing nearly $800 over a year and half ago and after numerous phone calls, runarounds, new impressions and emails, I still have not received my product or a refund. If I could give this company negative stars, it...
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1 comment
Anonymous
#1462696

I ordered my uppers in FEBRUARY 2017, Every single impression had failed and i have had over 20 impressions sent in. The last 8 were done by the orthodontist people who do imp...

Review
#1124629 Review #1124629 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Cons
  • Are thieves
  • Poor customer service
Reason of review
Problem with delivery
Loss
$800
Preferred solution
Full refund
Tags
  • Dent Lab
  • Cliponveneers
So on September 23rd 2017 I placed an order for the Platinum Clip On Vaneers Package.The next day I realized that I actually have dental insurance now through my work (I just got promoted) so I decided to cancel my order. I called first thing Monday morning September...
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Review
#1117366 Review #1117366 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
2.5
Details
On September 25, 2017, I contacted Instasmile to confirm that my Instasmile would be shipped on October 4, 2017, and I would receive an email with the tracking information. I received an email confirmation that stated that my product would be delivered as scheduled and...
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1 comment
Anonymous
#1383411

I have received the veneer for the top, but the fit isn't right. I sent Instasmile a picture, and today, October 24, 2017, I sent Instasmile a video. In addition, I had to ...

Review
#1110934 Review #1110934 is a subjective opinion of poster.
Service
Instasmile Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered