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Most Helpful Featured
13 comments
1.4
Details
Instasmile - Super angry! They won’t refund!
Instasmile - Super angry! They won’t refund!
I am so upset you have no idea! On September 16th 2018 I ordered classic upper veneers, I received my kit get the impression passed the impression. On October 12, 2018 I received the finished product. Upon opening the box I noticed the box was damaged creased and...
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Anonymous
#1701904

Ya'll a bunch of jokers lol and dude you probably got them on credit couldn't afford and didn't like so you broke them on arrival to "hopefully" claim a refund / end the credi...

Author
Review #1380712 is a subjective opinion of poster.
0 comments

Instasmile - Very bad experience

1.9
Details
Very bad experience from start to finish.. They made a mouthguard that completely doesn't fit and the timelines for delivery of the guard were all missed. Every time I called them, the line claims that they are receiving a high volume of calls. They finally agreed to give me a refund and it took 4 calls and almost a month before the money hit my account. Not sure if these guys are a real outfit. I've now used a different company and paying a third of the price. The guard fits fine and not sure how instasmile (aka denlab) can justify charging these prices and delivering such bad service?!
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Author
Cons
  • Poor customer service
  • Poor quality of product
Reason of review
Bad quality
Review #1580662 is a subjective opinion of poster.
0 comments
1.0
Details
Trust me I would give them 0 if I can. I have received a bulky veneer which is a joke because it doesn't look like any veneer at all, looks like a Halloween teeth costume and I agree with one reviewer who said it looks like horse teeth. My veneer came with perfections...
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Author
Cons
  • Poor quality of product
Reason of review
Bad quality
Preferred solution
Full refund
Review #1549209 is a subjective opinion of poster.
2 comments
1.0
Details
Instasmile - Veeners gave me an overbite!
Instasmile - Veeners gave me an overbite!
I contacted you guy numerous of time about the product that was made for me..which gave me an overbite. I DO NOT have a natural overbite. I sent you guys pics of my natural teeth to prove I don’t have an overbite and a video via email explaining the the problem to you...
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Anonymous
#1693324

No the real problem is you didn’t go to a dentist when you were a child!!! You can’t expect that a item that is meant only for taking pictures to perform miracles and fix the ...

Author
Reason of review
Bad quality
Review #1545438 is a subjective opinion of poster.
3 comments
Instasmile - WORST EXPERIENCE EVER! Long review but MUST READ!
Instasmile - WORST EXPERIENCE EVER! Long review but MUST READ!
Instasmile - WORST EXPERIENCE EVER! Long review but MUST READ!
Instasmile - WORST EXPERIENCE EVER! Long review but MUST READ!
Instasmile - WORST EXPERIENCE EVER! Long review but MUST READ!
ordered my UPPER PLATINUM KIT IN FEBRUARY! It was $699. I ordered early because I read all of the reviews about the multiple times you have to send your impressions in... and I just needed them by my birthday in May. I sent in my impressions, top only (they send you...
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OpulentBison737
#1713238

Your face is ugly anyway sticking teeth out like that

Author
Reason of review
Bad quality
Review #1540857 is a subjective opinion of poster.
1 comment
1.2
Details
Paid $500!! In past six months I have sent in 6 different impressions and been told they fail each time due to dragging or not deep enough. One set they said they never even received. I doubt that...Sorry I disagree with their findings on my impressions and so did my...
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ExclusivePolecat823
#1711456

I got cheated out of $250!! The impressions are impossible to make good enough ..after 6 tries and a video call I cancelled all future payments on my credit card!!! This is a ...

Author
Review #1540603 is a subjective opinion of poster.
1 comment
2.8
Details
I ordered the top set of the original ones about a year and a half ago to be in my brother's wedding. They arrived the week after. But regardless they have worked out okay for daily use. I would NOT suggest eating with them. Except soft food. And even then, they get...
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ThirstyMonkey507
#1673325

Op here. I should mention that I had zero issues with my impression. I did them, emailed them photos of the impressions and they were approved via email, then when I mailed th...

Author
Reason of review
Bad quality
Review #1515201 is a subjective opinion of poster.
0 comments
1.2
Details
I ordered my UPPER PLATINUM KIT IN FEBRUARY! It was $699. I ordered early because I read all of the reviews about the multiple times you have to send your impressions in... and I just needed them by my birthday in May. I sent in my impressions, top only (they send you...
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Author
Reason of review
Order processing issue
Review #1512172 is a subjective opinion of poster.
0 comments

Instasmile - Complete Bull

1.0
Details
Unacceptable experience, Unreasonable and rude contact. Worst company I have ever dealt with. If I could give no stars I would. Spent so much money with them just for them to break and be treated like dirt afterward
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Author
Reason of review
Poor customer service
Review #1495928 is a subjective opinion of poster.
0 comments

Instasmile - HUGE SCAM BEWARE

1.0
Details
Instasmile - HUGE SCAM BEWARE
Avoid this company if you want a product like this go to a local dentist, read reviews , check out their BBB you order online, financebor pay in full 1000 your product never arrives and you are told no refund because you didn’t cancel in 14 days! They get away with this because no one has challenged them yet, they are NOT in the USA as they state only their scam of a web site is based in the USA! Do not fall for this, their finance co Affirm is just as guilty in this scam they are running!
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Author
Review #1478939 is a subjective opinion of poster.

Contact Instasmile Customer Service

Mailing Address:
Sebl Group Inc
1367 West Chicago Ave, 1st Floor,
Chicago, Illinois 60642
United States
Phone:
(773) 733-0148
All Instasmile Contacts

Instasmile Products and Services Reviews

2 comments
Took months to get order and by the time it arrived everything was wrong they wanted me to purchase more to fix the miss up they done told them I was sending back the product and wanted a refund they refused. The product destroyed my original teeth and I was out $1000...
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AloofBorderTerrier625
#1650114

I had the experience here except never received product! I’m filing class action law suit, and also pursuing criminal charges, if interested contact me here at Instasmilevicti...

Author
Review #1473934 is a subjective opinion of poster.