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New Reviewer

It’s been 2 weeks still I didn’t receive refund

Instarem - It’s been 2 weeks still I didn’t receive refund
I have sent 1040 AUD dollars to my on may 10th. I dont know why they kept my money on hold in beneficiary Account. I have sent in an essential use. Could you please solve this As soon as possible. I requested them to refund to my account.
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ID
#3592444 Review #3592444 is a subjective opinion of poster.
Location
Melbourne, Victoria
Loss
$1040
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Not received amounts to my account

I have maked transferred this morning but until now still not received money bank in please response
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1 comment
#2176582

Hopeless bunch of people. I started a transaction, they debited my account and then says we need some document from your end to continue with transaction.

If the document was must, they should have NOT allowed me to perform the transaction.

When trying to reach them, no response. Useless bunch of people

ID
#3459036 Review #3459036 is a subjective opinion of poster.
Location
Petaling Jaya, Selangor
Preferred solution
Deliver product or service ordered

Need to talk to customer service

Instarem - Need to talk to customer service
Didnt even call me or send me a email . Called 11!times and always shows buzy so customers service is hopeless
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ID
#3424306 Review #3424306 is a subjective opinion of poster.
Location
Perth, Western Australia

My Instarem account is freeze

I was registered my information on Instarem and it said information is not correct and then after there no option for filling details, I have tried to call on US costumer care, but is always busy. What kind of service of this?
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ID
#3165064 Review #3165064 is a subjective opinion of poster.
Location
Colton, California

I've not received money yet

Instarem - I've not received money yet
Instarem - I've not received money yet
Instarem - I've not received money yet
Instarem - I've not received money yet
Dear Sir, Sender mentioned instarem form Gulshan 1 instead of Gulshan Model Town. Also, Sender sent money 14th of this month still no clue. Look forward to hear from you. Munirul Islam Khan

User's recommendation: I’ll be your future customer and I’ll recommend others as well.

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ID
#2705777 Review #2705777 is a subjective opinion of poster.

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New Reviewer

Bad services

I've asked questions and waited more than 3 months, never got any solutions back from them. You should response back immediately after got messages from customers.

User's recommendation: Should contact customer directly.

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ID
#2502336 Review #2502336 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

Can I transfer money from the UK to Thailand without staying in UK

Instarem - Can I transfer money from the UK to Thailand without staying in UK
I have an account in the UK and I want to transfer money back to Thailand. The problem is I cannot find the word Thailand in country I'm staying in. I wonder if I can transfer my money from my bank account in the UK to my account in Thailand while I live in Thailand?
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ID
#2451349 Review #2451349 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Money Transfer Made Easy

I have been regularly sending money to my family back in India since last few years. I find money transfer operators like Western Union & MoneyGram and banks like Westpac expensive due to high fees and hidden FX Spreads. The recipient invariably gets much lesser than what the sender sends. However, I tried a new services called Instarem last year and got hooked to it. They charged me a flat fee of 0.5% and that’s it. Of course, it took a day for me to get the account opened, but I understand that the verification of documents is important for money transfer.
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1 comment
#1497834

Yes, InstaRem gives great exchange rates. Their Zero-Margin FX Rate saves us a fortune. Also, they give a Best Transfer Amount Guarantee.

ID
#1148029 Review #1148029 is a subjective opinion of poster.
Service
Instarem Money Transfer
Reason of review
Good quality

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