
Unclaimed
Instantpublisher
950
CLAIMED LOSSES
4
TOTAL REVIEWS
2.9K
PAGE VIEWS
New Reviewer
8.5 X 11 Perfect Binding is HORRIBLE
$28.00 a book seemed okay until I paid over 900.00 with shipping and EVERY BOOK FELL APART. I sent them out to friends and family and Instant Publishing expected me to "retrieve" every single book back before they would fix their wrong. I recommend to shop elsewhere with someone who knows how to bind them correctly WITHOUT FALLING APART.
1 comment
ID
Pros
- Good color printing
Reason of review
Damaged or defective
Loss
$950
Preferred solution
Full refund
InstantPublisher.com Rave Review!
InstandPublisher.com has printed 8 novels for me and done a wonderful job each time. I received the books very quickly, and was quite satisfied every time. The books arrived nicely packed and in good condition through one of the public transport companies. One time, a self-produced cover picture was slightly off. A local company re-cut the 200 books and Instant Pub. immediately reimbursed me for the minor cost. Self-distribution is necessary for most of the companies and I've only sold 2 books through this company's website. Chris Bradley has always been very helpful if I had questions or required information. Thanks, Anita L. Allee
ID
Location
Missouri, United States
Pros
- Good and fast service
Reason of review
Good customer service
Excellent product; great customer service
I just submitted my eleventh book with InstantPublishers. I have been extremely happy with each one of the books. The quality has been excellent, and the staff has always been helpful when I've had questions or issues. I love the fact that I can check on the status of the order online. We have received our book on time in every case. They do a price matching, but I haven't found another company that does this any less expensively. I only order between 25-50 books, and most other companies have a higher minimum. The inside copy is crisp and clean looking, and the cover always comes out very colorfully. I highly recommend Instant Publishers.
ID
Location
Lewisville, North Carolina
Pros
- Customer service and quality product
Reason of review
Fair pricing
InstantPublisher.com not reliable!
I placed an order with InstantPublisher to produce 100 copies of my book. The turn around was not 7-10 days as promised and they delivered the wrong book to me when they did send the order. I told them when I needed the book and they failed to deliver the book in time. When the order was opened they sent someone elses order! I was so upset and got a refund for my order. Make sure you give yourself way more than 10 days to iron out problems before they can't be fixed. You get what you pay for. Low price, not reliable!
10 comments
ID
Location
Newark, New Jersey
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