ANDREW W Ies

8.5 X 11 Perfect Binding is HORRIBLE

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Instantpublisher - 8.5 X 11 Perfect Binding is HORRIBLE
Instantpublisher - 8.5 X 11 Perfect Binding is HORRIBLE - Image 2
$28.00 a book seemed okay until I paid over 900.00 with shipping and EVERY BOOK FELL APART. I sent them out to friends and family and Instant Publishing expected me to "retrieve" every single book back before they would fix their wrong. I recommend to shop elsewhere with someone who knows how to bind them correctly WITHOUT FALLING APART.
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Loss:
$950
Pros:
  • Good color printing
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
Guest

Did you check books received?

Anonymous
map-marker Missouri, United States

InstantPublisher.com Rave Review!

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InstandPublisher.com has printed 8 novels for me and done a wonderful job each time. I received the books very quickly, and was quite satisfied every time. The books arrived nicely packed and in good condition through one of the public transport companies. One time, a self-produced cover picture was slightly off. A local company re-cut the 200 books and Instant Pub. immediately reimbursed me for the minor cost. Self-distribution is necessary for most of the companies and I've only sold 2 books through this company's website. Chris Bradley has always been very helpful if I had questions or required information. Thanks, Anita L. Allee
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Pros:
  • Good and fast service
Reason of review:
Good customer service
Anonymous
map-marker Lewisville, North Carolina

Excellent product; great customer service

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I just submitted my eleventh book with InstantPublishers. I have been extremely happy with each one of the books. The quality has been excellent, and the staff has always been helpful when I've had questions or issues. I love the fact that I can check on the status of the order online. We have received our book on time in every case. They do a price matching, but I haven't found another company that does this any less expensively. I only order between 25-50 books, and most other companies have a higher minimum. The inside copy is crisp and clean looking, and the cover always comes out very colorfully. I highly recommend Instant Publishers.
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Pros:
  • Customer service and quality product
Reason of review:
Fair pricing
Anonymous
map-marker Newark, New Jersey

InstantPublisher.com not reliable!

I placed an order with InstantPublisher to produce 100 copies of my book. The turn around was not 7-10 days as promised and they delivered the wrong book to me when they did send the order. I told them when I needed the book and they failed to deliver the book in time. When the order was opened they sent someone elses order! I was so upset and got a refund for my order. Make sure you give yourself way more than 10 days to iron out problems before they can't be fixed. You get what you pay for. Low price, not reliable!
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10 comments
Guest

I have been using InstantPublisher's services for years and have always been pleased with the results.

Guest

I have used Instant Publisher to print my books for about 5 years. They have always done a good job and books have been affordably done and arrived on time or ahead of schedule.

A couple of times I have had questions or points that I was confused about and they have been courteous and helpful.

My experiences with them have been solid and my business has benefited from their work. Check out www.Day8Strategies.com to see what books they have done for me.

Guest

I have published 5 books and about to publish my 6th and they have exceeded my expectations. Love their work and their customer servive.

Donny Ingram

Donnyingram.com

Guest

We had GREAT RESULTS with InstantPublisher! My brother-in-law was diagnosed as terminally ill, without much time left.

He had been working on a book. I found InstantPublisher as a company that was reasonably priced and had a FAST turnaround. InstantPublisher did just as it said it would -- got the book printed and shipped in a week or 10 days or so. It cheered my brother-in-law a great deal.

He signed and gave away 110 copies and was so satisfied that he was able to do it. InstantPublisher as helpful and thoughtful.

I completely recommend it. InstantPublisher made a world of difference to a dying relative.

Guest

I have just published a book with Instant Publisher and they have exceeded my expectations at every turn. PERFECTLY!

They turned a manuscript into a work of professional art. Customers are buying the book at a glance because of it's professional appearance and expert art work, contributed by their recommended editor.

For anyone who says anything grossly to the negative about Instant Publisher, I'd saya you should consider their comment to be a competitors.

It's said it is lonely at the top, but trust me, the top is where you want to be, and Instant Publisher will support your getting this opportunity with their expert craftmanship.

It's only your enemies that make these statements. Read there other testimonies to get a different perception.

Guest

Hi, I have used Instan Publishers.

they have done great job.they are very prompt and timly manner. their prices are good.

I found them very helpful.

Guest

I imagine the situation at the time may have been frustrating.. But if I'm going to be ordering over 50 books, I'd expect at least a 2 to 3 week delivery if I wanted it done right. Well at least you got your refund.

Guest

I have used instantpublisher for 6 books over the past 10 years (plus re-orders). They have always exceeded my expectations, and I am pleased with both service, timliness, and price.

Guest

I have used Instant Publisher many times.... printed, reprinted, changed the body of work, changed the cover and have had NO problem what so ever.

On line, they give you a visual look at the book that you have uploaded to them [opportunity to catch errors, make changes,etc.] and a realistic date they forecast printing. And, the book delivery is usually ahead of their projected date. I'll use them again and again... with no reservations.

Their work looks PERFECT!

I am a happy customer. Clair :)

Guest

I started my own subsidy publishing company (www.greenstreetpress.com) in 2007. I have published 17 books, including novels, cookbooks, a photo book, a 48-page memoir, a 270-page autobiography, et al.

The only error that I can remember is that they were supposed to send the overruns to me, but they sent them to my customer instead. I have been fully satisfied with quality, on-time delivery (almost always ahead of schedule), and ease of communication (I have talked with them on the phone a number of times - they were pleasant and responsive.

They even called me when they had a question about one of my books. I recommend them very highly.

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