Stupid automated system wont let me update my debit card info. Im out of data, and nobody will answer the dadgum phone

1.0
Update my card info so i can add more data. Include ,update card info on you dang robot. And youre gonna make me get punished by the teacher and have to write 100 symbols. Dont make any dadgum sense!

User's recommendation: Have a real person on staff somewhere to help with customer service.

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#4101137 Review #4101137 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer Junior Reviewer

Unprofessional Un-Ethical Company - Scammers

1.1
Update by user Dec 20, 2021

They have NOT bothered to contact me at all.NSW Fair Trading have attempted to contact them and have given them 7 days to contact me, or further action, including legal action will be taken.This company is utterly fraudulent.

Original review posted by user Nov 20, 2021
Please ensure you don't go anywhere near this company. They are liars and scammers. I requested 6 pieces of work (to help me with my requirements) and gave them timelines. The first piece of work was late, by over a day, and was utter garbage. I wouldn't even throw it in the bin. Due to my timeline, we agreed to drop one job and get a refund. After a few days, they refused to give me my refund. For every other job, I detailed specifically what was required and with every job, I received generic garbage work which was not specific to my requirements. I then had to write it up again, spoon-feeding them, wasting my time. I would recommend staying away from this company. They are scammers, liars and cheaters. They are unprofessional and unethical. I will be making a complaint to the ACCC in Australia against this company, for a breach in Australian Consumer Law.
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#3084154 Review #3084154 is a subjective opinion of poster.
Cons
  • Do not follow australian consumer law
  • Unethical
  • Unprofessional
Loss
$650
Preferred solution
Full refund

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