Anonymous
map-marker Moreno Valley, California

False advertisement.

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Instaeyebrows - False advertisement.
I order this product and when I got it, was much shorter than my actual eyebrows and it was an Asian shape brow. At first, they said that I could only exchange for the same item. I complained a lot, and then they agreed to accept the return but at my own expense. To send an envelope to CHINA (I didn't know it shipped from CHINA) it cost $17.00 without tracking. They do not disclose that the product ships from China.
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User's recommendation: If you buy this product you'll be throwing your money away.

Caroline S Kdp

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Verified Reviewer

Unhappy with product and customer service

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To start I purchased 2 sets of eyebrow tatoos, only receive 1. The product does not transfer as it states. I tried several times and only a piece of the "natural hair" transfers. I contacted customer service and even though they claim 100% customer satisfaction guaranteed, and easy refunds on their website, they will not accept a return or a credit. What a waste of $. I feel totally ripped off!
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Loss:
$35

Preferred solution: Full refund

User's recommendation: Do not buy from Insateyebrow!

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