Unclaimed
Inspire Q Reviews
200
CLAIMED LOSSES
10
TOTAL REVIEWS
1.6K
PAGE VIEWS
Inspire Q Reviews
Sent broken furniture
InspireQ sent me an order that was broken and unacceptable. It weighs hundreds of pounds and the box is torn to shreds, and they expect me to box it back up and get it back to them.
User's recommendation: Buy from Wayfair.
ID
Location
Parker, Colorado
New Reviewer
BUYER BEWARE, CANCELLATIONS ARE NOT HONORED!!!
I ordered a table and chairs from Overstock.com with their "partner" Inspire Q. I then discovered I didn't need the table. I then called on Saturday, Monday, Tues and Wed to ensure the table was cancelled (which was going to take 1-3 week to be shipped) I never got a response. Inspire Q has no phone number since Overstock couldn't get a reply. I also tried to contact the furniture company itself Home Ellegence in NC and the voicemail box was full. I am turning this in as a fraudulent charge at this point since I made more than a good faith effort to cancel within 24 hours and it was ignored.
ID
Cons
- No cancellations
Preferred solution
Full refund
New Reviewer
We want to buy a dining room table from you please call us at 970-301-****
Again we want to buy a dining room table from you please call us at 97 no as soon as possible 970-301-****
ID
Location
Denver, Colorado
Reason of review
Good customer service
New Reviewer
I have not yet made a purchase but would like to. I just have a question about item selection
Good morning I am interested purchasing the Paloma Salvage Reclaimed dinning table with the gray finish. I believe this is featured as a new Item. I love the table now offered in the gray wood finish. I would like to know if you offer or will be offering matching chairs and bench to match? Please Advise Stacy Romano 727-271-**** stacylromano@***.com Thanks so much!! Love your furniture
ID
New Reviewer
Leg bench broke after two guests sat on it
Over the memorial day weekend, we had two guests visit our house, who both sat on opposite ends of the bench. The leg broke and our guests fall on the floor, creating injury upon one of them. We had this bench for about 2 years with barely no one sitting on it and even though it was sold/marketed/advertised as a dining table bench for multiple people, the leg broke after only two people sat on it.
ID
Location
San Francisco, California
Reason of review
Bad quality
Preferred solution
Full refund
New Reviewer
Customer service should step up!
We purchased 3 Eleanor double X back swivel stools in antique grey last fall. We love them, and found we had room for one more. Unfortunately, that finish has not been available for the last six months and no one can tell us if it ever will be again. A yes or no answer would be humane!
ID
Pros
- Furniture
Cons
- Lack of response
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
Question about replacement cap
My mother bought a dancing water lamp for my daughter as a housewarming gift. They were delighted. Somehow we have lost the cap that goes on the glass tube. Is there a way to purchase another?
ID
New Reviewer
Receive the silver one and not the gold one as shown in a picture
Do you have the Whitmore Dimpled table lamp in a gold color. I ordered it from overstock.com and they sent me only the silver one and I cannot use Silver.
ID
New Reviewer
Looking for replacement part
I bought the LeAnn Graceful Scroll Bronze Iron Bed for my guest room. When my 6'3" son stayed one night he kicked the post and broke of the top off the corner post. I notice that this part screws on, so I would like to order two replacement posts. How do I do that?
ID
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Bar Stool assembly
I have the wooden counter height McKenzie bar stools. Have them both put together and cannot figure out how to attach the wood seats. The instructions say to screw in, using a 1 inch screw, and the seat alone is 2 inches, and the wood base that I would have to screw thru to access the seat is at least 4 inches thick. I'm at a loss. I'm so upset. I can't send back because I would have to take both apart and try to force back into box that weighs at least 40 lbs and is taller and wider than me. I wouldn't be able to pick the box up. If I get new stools, they will probably instruct me to use the same 1 inch screws, that won't work. Please help!
ID
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