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Inspirato

Inspirato Reviews

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Inspirato Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Inspirato has a 1.3 star rating from 2 reviews, 100% unfavorable distribution. Consumers report high price levels and mostly dissatisfied sentiment with availability and service.

Key Takeaways for Future Customers

  • Membership can be costly and reviewers advise caution before buying Inspirato reviews.
  • Houses and leased hotel rooms are often unavailable when requested.
  • Consider booking hotels directly instead of relying on membership benefits.

Negative Feedback / Risk Areas

  • Poor customer service and lack of response are recurring customer complaints.
  • Strict cancellation policies and disputes over refunds and charges.
  • Limited availability even for high-status members.

Positive Feedback

If available, some members can secure multi-bedroom houses, which reviewers list as a pro.

View full overview ›

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Anonymous
map-marker Mclean, Virginia

Rip Off, Hotel Rooms Cancellation Policy is 60 days!!

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AI Highlights
  • - Asked to swap the Inspriato NYC room for a later date; none available.
  • - They refused a swap for a costlier room; no refund.
  • - 60-day cancellation applies.

I asked if I could swap my booked Inspriato hotel room for one day later in NYC and they said nothing was available but I offered to book another more expensive Inspriato hotel room in exchange for changing the date and they said NO! I would not get my money back and their leased hotel rooms you have to cancel 60 days in advance.

Inspirato is a total rip off!! And there is no customer service.

We have the highest rewards benefits status at Avanti level. But there is no benefit!!

User's recommendation: Book a nice hotel room and skip going though Inspriato benefits are much better!

View full review
Anonymous
map-marker Washington, District Of Columbia

Terrible customer service once you join

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AI Highlights
  • - No contact after signup; they call you twice a day.
  • - No response to calls or emails about hotel/resort service; can't book or access the site.

No contact once they get you to sign up- otherwise theyre calling you twice a day

No response when I called and emailed to discuss the awful customer service at a hotel/resort. Excuses were made once I finally got thru- have tried to book a trip recently and no response. Cannot get into website although blasted with email ads from Inspirato .

User's recommendation: Terrible customer service once you join- all over you until then

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Theresa F Jad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent a review of Inspirato on pissed off customer

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AI Highlights
  • - Charged $2,500 to keep December reservation after canceling membership.
  • - They had used pass days to hold the reservation and won't use service again.

I think you are a rip off. I booked a hotel in turkey a while ago for early in December and because I am canceling my membership November 30 you asked me to pay $2500 to keep my reservation in turkey. I had already use pass days at that point to hold that reservation, Ill never use you again and Ill make sure no one else I know ever does as well

Loss:
$2500
Cons:
  • Poor customer service

Preferred solution: Apology

View full review
Dr. Terry F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

This company a huge rip off.

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AI Highlights
  • - I was a member for two years at $30k/year.
  • - Told to pay $2,500 for a Turkey hotel stay.
  • - Not worth it; places weren't available when I wanted to go.

I was a member of Inspirato for two years at $30,000 each year. Months ago I booked a hotel in Turkey and because Im not renewing my membership they told me I needed to pay $2500 for hotel room that is <$500 a night for three nights.

In addition, the majority of the time places were not available at the time that we wanted to go. Dont waste your money on Inspirato.

It is a total rip off. If you have money for Inspirato, youd be better off spending it at exclusive resorts, or some other travel group dont.

Loss:
$2500
Pros:
  • If you are lucky you can get a house with multiple bedrooms
Cons:
  • Customer service is horrible
  • Houses are rarely available
  • Prices are too high

Preferred solution: Apology

User's recommendation: Don’t buy Inspirato unless you want to throw $ down the toilet

View full review

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Vacation Rentals: Refund, Cancellation and Safety Tips

How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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