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Insomniac Games

Insomniac Games

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What is your customer experience with Insomniac Games?

Insomniac Games Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.6 star rating based on 4 customer reviews; consumers are mostly neutral about Insomniac Games.

Positive Feedback

Players praise compelling storylines, great games, and strong graphics across recent releases, noting excitement for upcoming titles.

Negative Feedback / Risk Areas

  • Recurring co-op complaints and accusations of a "co-op lie" have driven many Insomniac Games customer complaints.
  • Requests to restore old titles to the PlayStation store and frustration over pre-order exclusive items and missing DLC persist.
  • Reports of game crashes and uneven support from customer service are mentioned.

Key Takeaways for Future Customers

  • Read current Insomniac Games reviews before purchase to confirm features like co-op and DLC availability.
  • Expect strong single-player experiences but verify pre-order perks and retro availability on PlayStation store.
  • Contact customer service promptly about missing codes, refunds, or technical issues.
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Media from reviews

Insomniac Games - You should add a custom suit that you could switch lenses and make your...
Insomniac Games - Bring Resistance Trilogy to PlayStation 5Insomniac Games - Bring Resistance Trilogy to PlayStation 5 - Image 2
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Show reviews that mention
suit marvels wolverine peter losing custom lenses symbols customization multiplayer color mode
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Resolved
Jhony S Sfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cotia, State Of São Paulo

Resolved: Fan opinion on Marvel's Wolverine.

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AI Highlights
  • - Marvels Wolverine trailer looks incredible and has potential.
  • - Spider-Man games show balance issues; Miles Morales is strong, but Peter loses often.
Updated by user Nov 30, 2025

Só meu comentário.

Original review Nov 30, 2025

The Marvels Wolverine trailer looks absolutely incredible!

Wolverine is without a doubt my favorite hero, and its clear that this project has insane potential.

I played both Spider-Man games and Miles Morales. The first one is excellent, the Miles game is very good, but the second one honestly disappointed me.

Peter gets beaten far too often, which weakens his character a lot. I like Miles, but diminishing Peter just to elevate another character is not the best approach what really matters is balance.

Three things, in particular, really bothered me:

1. Not being able to control Venom anymore.

2.

Peter losing to Miles while using the Venom suit (that felt very strange).

3. Peter losing to something as simple as a refrigerator.

I truly hope these kinds of mistakes are not repeated in Marvels Wolverine.

Logan deserves respect, brutality, a strong story, and a game worthy of his legacy.

Im very excited and genuinely rooting for this to become one of the best games of this generation.

User's recommendation: Tô torcendo para que o novo jogo do Logan seja incrível

View full review
Anonymous

You should add a custom suit that you could switch lenses and make your own suit color and make the symbol for Spider-Man 3

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AI Highlights
  • - Fan of Spider-Man 2; suggests an update or Spider-Man 3.
  • - Custom symbols, lenses, color options; multiplayer mode; suit customization.
Insomniac Games - You should add a custom suit that you could switch lenses and make your...

So Im a big fan of spider-man 2 so I have a idea for a uptdate or Spider-Man 3 where you could put custom symbols and lenses to where you could also color it and there could be a multiplayer mode and this is what the suit customization menu should look like

View full review
Chase B Vpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Haven, Connecticut

Co-op Lie

AI Highlights
  • - Alleged beta testers claim co-op for Spider-Man 2 with Spider-Man and Miles.
  • - Names cited: Jeremiah Rose of Bridgeport CT and Nelson of CT.

Insomniac claims they have gave certain beta versions to selected people who have no significance (random) that allow them to play co-op as both Spider-Man and Miles in Spider-Man 2. I would like to know if its true and why 1) they lied to the public about it being not co-op and 2) why they havent released it yet.

The specific names of these testers that Im playing with right now are Jeremiah Rose of Bridgeport Connecticut and Nelson of Connecticut. I would like to be contacted asap as I am a powerful influencer and will reveal the truth to the public. Im totally not playing.

Thanks. My number is (475) 800-****

Loss:
$74
Pros:
  • Great graphic
  • Compelling story
Cons:
  • No co-op mode
  • Lies of no co-op mode

Preferred solution: Apology

View full review
CyprianJunior B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Merritt, British Columbia

Bring Resistance Trilogy to PlayStation 5

AI Highlights
  • - Bring the Resistance Trilogy to PlayStation 5, with all three games.
  • - Release both Disc and digital versions on the PS5 Store.
Insomniac Games - Bring Resistance Trilogy to PlayStation 5
Insomniac Games - Bring Resistance Trilogy to PlayStation 5 - Image 2

To Insomniac games, please bring back the Resistance Trilogy back to PlayStation 5.

Please bring Resistance fall of man, Resistance 2 and Resistance 3 to PlayStation 5 store in both Disc versions and digital download version, Im begging you, please dont let this old game be forgotten, please bring it back for PS5. In a retro games trilogy.

Loss:
$250
Pros:
  • No complaints
  • Great games
Cons:
  • No old games to playstation store

Preferred solution: The Resistance trilogy for PlayStation 5 future disc version and digital download version, Resistance fall of man, Resistance 2 and Resistance 3 to come to the PlayStation 5 store in both disc version and digital version, I want them both.

User's recommendation: Just to make buying a PS5 worth it, retro games saved Nintendo switch, it can save PS5

View full review
Matheus G Rap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want the bouncer weapon

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AI Highlights
  • - Wants the Bouncer weapon (pre-order exclusive) for Ratchet & Clank PS4; code to claim it unavailable.

Look, I really want to 100% complete ratchet and clank for the PS4 and I need one more gun in the game to do so and it's the bouncer weapon, and it was a pre-ordered exclusive weapon and there was a code to the bouncer and now there is no way to claim it, so it would really make my day if you asked them to send me a code for the weapon and if you guys do so I will write a 5-star review so please

Preferred solution: I want you to tell them to send a email to me so i can get the bouncer

User's recommendation: Maybe don't make limited timed items

View full review
Matheus G Rap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to 100% complete ratchet and clank for the ps4 and i need one more gun to do it

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AI Highlights
  • - User needs a pre-order exclusive gun for Ratchet & Clank PS4 to 100% the game, but did not pre-order.

Look I'm trying to 100% complete ratchet and clank for the PS4 and I need 1 more gun, and it was a pre-order exclusive, and I did not pre-order the game, and now I'm pissed, upset, mad and annoyed so i would really appreciate if you helped me out by asking them to send me a pre-ordered version ok. Please do it because I've been so mad these days

User's recommendation: Maybe never do limited timed stuff

View full review
Matheus G Rap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Itaperuçu, Paraná

I’m trying to 100% ratchet and clank on ps4 but i have a problom

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All I need is this gun called the bouncer, and it was a pre-order exclusive, and I did not pre-order it, so now I'm pissed and upset

Preferred solution: I want them to send me a code for the bouncer weapon

User's recommendation: Maybe dont do limited time items

View full review
Anonymous
map-marker Brisbane, Queensland

Remaster spyro a heros tail

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AI Highlights
  • - Request: PS4 remaster of Spyro: A Hero's Tail.
  • - People prefer A Hero's Tail over Enter the dragon fly; contact pandabearkh3@***.com.

I want to know if you guys would be able to remaster spyro a heros tail on the playstation 4, i have asked many people if they wanted enter the dragon fly or a heros tail and they want a heros tail, i hope it would make a good idea for a future project if you want to contact me, my email is: pandabearkh3@***.com thanks

View full review
Cody L Flj

Immidiet contact.

I must contact a direct email to insomniac games.

View full review
tim r Jip

Resistance 3 causes system crashes.

AI Highlights
  • - The update took hours and trophies download froze.
  • - The console froze during deletion and forced a restart.
  • - It took 2 days to get 1/4 of the DLCs after formatting.

Bought Resistance 3 for my PS3 and have been cursing for 2 days. It took 3 hours to do an update before it even said anything about game content, which took another 2.

Then it had to download trophies, which it froze in the middle of doing. After waiting an hour to see if it would complete on it's own, I had to turn it off. Then I had put the game back in to see if it would continue, but it was just a blank screen, and I actually had to unplug my system from the wall because nothing else worked to turn it off. At this time, I turned it on, and started to delete game content, which guess what?

That's right, it froze up while deleting!!!!!! AAAAAAAAAAAGGGGGGGHhhhh!!! NOw, I had to start up the formatting process, which erased everything! And it's taken 2 days just to get only 1/4 of my DLCs and other game contents.

I can say what I want to on here, But in short "FFFF" you Insomniac games and your *** "FFFF"n games.

I will never ever buy another game if I see that it's from you. Just like I will never buy another bethesda or obsidain game.

Loss:
$65
View full review
2 comments
Guest

It seems they can get by with it. They state that they are not responsible for anything happening to our PS3s, and that WE must have done something wrong to cause it.

What's really screwed up since I posted this is that NOW my laser eye won't read any game at all. I'm so pissed that I want to find out where the company is and go beat the *** out of everyone walking out their doors. BUt, can't do that because of legalities, but I can at least dream and hope that someday soon someone blows them all up.

I'm 38, and can't believe I have to talk this way about a piece of *** entertainment company. Not happy or entertained at all by them.

Guest

This same exact thing is happening to me right now down to every detail you list. This game has crashed my PS3 and I am not going to let Insomniac off the hook on this one.

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