Insomnia Cookies
Insomnia Cookies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Insomnia Cookies has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Get your cookies elsewhere unless you want ripped off".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer |
Columbus, Ohio
Damaged product, terrible service
I received my delivery of ice cream and a cookie, and the ice cream was completely melted. I'd also ordered two scoops, but they gave me a little container that looked like it barely contained one.
Regardless, it was completely melted. I called and spoke to the manager who said that once the DoorDash driver picks it up, she can't control what happens to it. I asked if they provided containers that would keep the ice cream from melting, but she said no, they can't control what the DoorDash driver does.
The only option she offered was to send another scoop of ice cream back out, which would have been pointless because it would have melted. What a disappointment.
- Poor customer service and quality of deliveries
Preferred solution: Full refund
User's recommendation: Get your cookies elsewhere unless you want ripped off
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