Innovo

My problem relates to the injury caused by a product purchased on Amazon called INNOVO ( SHORTS).

I have seriously complained to INNOVO and demanded a humble compensation for the pain and suffering caused by their product.

Their response was an endless questionnaire that I quickly responded to. It was followed by more endless questionnaires ( obviously using my answers to learn more to protect themselves in the future from others suffering the same consequences ).

After a back and forth exchange of emails, finally, their BIG EXCUSE WAS THAT THE PRODUCT IS NOT OFFERED TO MEN ???......

And denied economic compensation.

IT IS ADVERTISED ALL OVER THE INTERNET AS A PRODUCT FOR MALE INCONTINENCE AFTER PROSTATE CANCER!!

I also find other people suffering the same electrocution results.

After having radical prostate removal back in 2008, I am experiencing urine incontinence, I searched for help on Amazon and it showed a product called INNOVO that generates electronically Kegel exercises to stop incontinence.

When I received it, I followed the manual instructions, but I only use it for 5 days because of the intense pain caused by the electroshocks that the INNOVO shorts generate on the fifth day of use, were deep and strong in my pelvic area, specifically in the tailbone area, to the extent that I was not able to walk, move or sleep.

I was in tears until I got an appointment with my doctor on November 11 that promptly prescribed me six days of steroid treatment.

The steroid treatment combined with Tramadol pain medication helped me but it was not enough. A few days later the pain returned. I was not able to find a position that will help me to alleviate the pain. The pain was there while standing, seating, or lying in bed.

It wakes me up during my sleep.

I returned to the Doctors on November 24, 2020. Dr. Matthew Willey, who specializes in spine pain management, requested some x-rays that were done in the same office, and then he injected a pain medication in the area where the INNOVO product has hurt.

Dr. Willey warned me that the pain medication he injected would alleviate the pain for a few days but I was required to schedule an appointment to see him in the Celebration Institute to have a more intense treatment, which is an epidural inoculation.

In reference to the epidural injection, it is required to have a companion to drive me, wait for the treatment to be completed, and then drive me back home.

Because of Covid-19, I do not have anyone to help me with that.

As a result, I have no choice but to endure the horrible pain that INNOVO has generated.

Because I am 70 years old handicapped senior, my doctor sent me a letter requesting me to observe homestay as a result of Covid-19, because exposure to it for my age and health conditions could be serious.

I am not a litigious person, but I expect that Amazon will compensate for the pain and expenses associated with the health injuries caused by this product in any form. It could be a credit in my account.

I also expect that Amazon will not allow the seller to offer this damaging product.

The seller realizes that lately, Amazon is not taking seriously customers complaints so they do not care either.

I will eventually write a letter to the CEO if nothing is done.