map-marker Montreal, Quebec

Among the worst

Very few companies can boast about giving catastrophic service, Innovative marine ranks among the worst I have experienced. I had issues with their small reactors which had a fit problem with their O-rings that were not tight enough to hold, whereby losing my biopellets on several occasions. After contacting them several times I gave up and found a home made solution But I swore to myself that I would never deal with this company again. I am not the type to complain in general because anybody can make mistakes. But when they are given all the opportunities to respond and they do not, is when I give up and write these negative comments. If you can avoid it stay away from this company.
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Reason of review:
Bad quality

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