Inn of the Dove Bensalem Reviews
Inn of the Dove Bensalem Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Inn of the Dove Bensalem has a 2.0 star rating from 1 review and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Check recent Inn of the Dove Bensalem reviews before booking.
- Expect high price level for the room rate.
- Website and diversity of services are noted positively despite other issues.
Negative Feedback / Risk Areas
- Customer complaints about cleanliness and room readiness.
- Poor customer service response and lack of apology or callback.
- Potential issues with check in procedures and management attitude.
Positive Feedback
Reviewers value the website and range of services offered.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Inn of the Dove Bensalem has a 2.0 star rating from 1 review and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Check recent Inn of the Dove Bensalem reviews before booking.
- Expect high price level for the room rate.
- Website and diversity of services are noted positively despite other issues.
Negative Feedback / Risk Areas
- Customer complaints about cleanliness and room readiness.
- Poor customer service response and lack of apology or callback.
- Potential issues with check in procedures and management attitude.
Positive Feedback
Reviewers value the website and range of services offered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dirty hotel room
- - It cost over $140 for a one-night stay.
- - Room looked vacated with steam on the jacuzzi mirrors.
- - Management had a poor attitude; no apology or callback.
I went to the Inn of the Dove in Bendalem, PA, which cost me over $140 for a one night stay in the beginning of February 2024. After checking in when I unlocked the door to my assigned suite it literally appeared as if a couple had just high tailed it out of there.
There was still steam on the mirrors from the jacuzzi tub! After the big deal management makes about check in times and all the rules stating whats not allowed on their property, I find it hard to believe they do "hourly" rentals so why was my assigned room just recently vacated? It was a week night, not crowded. When I went back to yhe office to question all this, the manager on duty informed me that "mistakes happen" and informed me with a major attitude.
As if I was the one who did something wrong! Eventually I get to a "clean" room, but now it's after 8pm and I still have to checkout by 11pm and not one single word from any management type person about the unfortunate occurrence , let's call it " Someone has been sleeping in my bed ". No apology, no comp, not even a continental breakfast. Nothing.
Even after calling to complain, not even a call back!
Needless to say they earned this scathing review and all the others I've posted online about this incident, remember, they ain't the only game in town but a call back goes a long way, an apology goes even further. This is probably the reason they're rated only 2 stars
Preferred solution: Apology, free stay or refund
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