Jennifer S Ugi
map-marker San Jose, California

Filthy conditions , management refused to refund my money

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Inn At Santa Fe - Filthy conditions , management refused to refund my money

The room was filthy and broken down, the sheets , towels and bedding stained and filthy. Everything in the room was either broken, filthy and or patched back together.

When I complained to management on two separate occasions they refused to refund my money or address this issue. Ive also reported them to the Los Angeles health inspector.

View full review
Loss:
$68

Preferred solution: Full refund

User's recommendation: You need to remove them from your site and the health inspector needs to close them down.

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