Jennifer S Ugi
map-marker San Jose, California

Filthy conditions , management refused to refund my money

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Inn At Santa Fe - Filthy conditions , management refused to refund my money
The room was filthy and broken down, the sheets , towels and bedding stained and filthy. Everything in the room was either broken, filthy and or patched back together. When I complained to management on two separate occasions they refused to refund my money or address this issue. Ive also reported them to the Los Angeles health inspector.
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Preferred solution: Full refund

User's recommendation: You need to remove them from your site and the health inspector needs to close them down.

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