by PissedConsumer1628409 #16284091.0
DO NOT USE!! This company is horrible! You only recieve credits if your loved one misses the remote video call. I missed a video call because of an error on the Securus app and was told no credit could be given to me. I have been having issues connecting on the remote...
Securus Technologies - Horrible
by ViciousCavalierKingCharlesSpaniel490 #1610112
I paid for an unlimited video visit month and I'm not getting my month worth securus put my kids father video visit on a computer that's not working
by RemorsefulBee #16185891.0
For the 2nd time securus has canceled my visitation's and my mother inlaws stating that the inmate has been released or transfered when he has not. Then when calling them to fix it they state the inmate is inactive in the, so they must have been moved. Checking with...
Securus Technologies - No sound on video visitation
by ActiveArcticHare736 #1614145
This company could care less. There is no sound on the video visitation so you are forced to spend 3.95 for 15 min phone calls.
Its been 6 days with no sound and i have very little faiith they care to fix it anytine soon. Just a waste of money.
Jpay - Video visits
by LiterateFishingCat #15815241.8
Tha only thing i have a serious issue with is that,tha video visit service SUCK..BAD! I only have 15minutes with my husband.and 10 of those im *** out of.cause it starts to freeze,with a bad delay..the mire u call jpay,they say its not them call tha facility..i call tha facility,they say its not them its jpay...vice *** versa..shit aggravating/frustrating *** hell..but they take ya money..ive always gotten my credits..but why they(whomever) cant fixed these issues..u got some people that cant make it to physically see their loved ones..so this is tha next best thing..nd its horrible..
Securus Technologies - Cant find info on an appointment