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Verified Reviewer Junior Reviewer

Zero customer service

We ordered business cards more than a month ago. Agreed on the delivery date for November 5th in the USA. From November 3rd, I wrote to them everywhere to confirm delivery. but they didn’t answer me until November 9th. I decided to write a review about them here. what was immediately a reaction. They asked remove and return money. what I asked for if they are ready to send them to me in Portugal where I live. agreed on this. Yesterday I asked if the order was sent to me? to which they replied that the order would be sent at the end of the week, I still need to pay for shipping. as I understand it, normal companies making a mistake for 15 days do not ask for some miserable 10-15 bucks for delivery. but they send it themselves and apologize for such a delay. since if they, as agreed, were sent on time, then I would not have paid customs and delivery. they decided to keep silent. and are still silent. although they already have working hours. return our money !!!! I have not seen such an impudent service !!!
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#1712697 Review #1712697 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$105
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

Awful customer service

1.6
I have ordered and had agreement that order will be delivered on 5th of November to the hotel (while i will be in USA). But since 3 of November i am texting to them! They are not reply! So i paid for order! And was expecting it on time! Refund my koney! They didn’t eeply not to email and even by whatsapp, they are online but no reply!
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#1701777 Review #1701777 is a subjective opinion of poster.
Cons
  • Are kidding with customers
Reason of review
Poor customer service
Loss
$105
Preferred solution
Full refund

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