Inkd Apparel - Use another vendor

1.6
Our school contracted with this company and from the start, the communication was poor. Michelle would tell me one thing and Ash would tell me another. Ash is rarely available. The customer experience was horrendous and every interaction was a difficult. We ordered over 300 pieces. They are completely disorganized. They bumped our order because they got an order from the Chicago Cubs. Very poor customer service. The order came with items missing. They sent short sleeve shorts instead of long sleeve shirts. Their sizing is ridiculous. Youth Larges are bigger than Adult Medium. This order was for elementary school children so tshirts looked like dresses. They would not work with us to fix the problem even though we offered to pay for another run of smaller shorts and our fundraiser would actually lose money. Avoid this company!
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ID
#947002 Review #947002 is a subjective opinion of poster.
Location
Naperville, Illinois
Product
Inkd Apparel Shirt
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

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