Taleisha b Bvb

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Issues with Inkbird itc306t

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Issues with Inkbird itc306t
Issues with Inkbird itc306t - Image 2
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Ive tried unplugging it and plugging it back in and restarting it, but it keeps buzzing at me with the message (ERR) when i try to set it up that message keeps popping up. I have no idea what to do anymore and i need help cause I tried everything the manual/google told me to do, and its kind of stressing me out. I didnt buy it from a store I bought the whole thing (bearded dragon, vivarium, inkbird, heat lamp timer) off someone else

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Preferred solution: Full refund

User's recommendation: I dont know, reach out to customer support

David D Ppj

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My inkbird itc-308-wifi that I just bought from...

My inkbird itc-308-wifi that I just bought from Amazon will not switch to the heating outlet. But the cooling side does turn on as expected.

I was able to connect to wifi without problem and the unit seemed to be working fine. Then after 3 days the heating side of the controller’s outlet terminal suddenly stopped working. I tried resetting the controller, but only the cooling side of the outlet plug works. Very unhappy.

I lost a couple of plants to the weather which were imporant to me, only because the controller stopped working. I don’t trust a service asking for money for a problem I didn’t need to happen.

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