Charge on my credit card

i ordered 2 ink cartridges they was ready to send me 8 and put a charge of 154.08 i called them about it they put a credit on my card of 154.08 and said they cancelled the order but before the credit could be process the credit was removed from my card and the charge on 154.08 was added back to my card and they said it was the credit card company fault they removed the charge the credit, that was not true

User's recommendation: Be extra careful if that company.

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ID
#2634322 Review #2634322 is a subjective opinion of poster.
Location
Easley, South Carolina
New Reviewer

Inkjettechnologies

I Ordered 4 Canon colorink cartridges for a canon image class inkjet printer and they did not fit machine. I contacted Company and they refunded cartridge cost but not my high postage cost to return. Besides driving some distance to post office and paying a lot to return them I expected a full refund. They messed up, I didn't but yet I paid to return their mistake. I am widowed and living on social security so I have to be careful where I spend my money. My recommendation, please be smart stay away from them! I wish I had gone to Amazon instead who gives consumers no flack on returns. I tried to reason with them with repeated emails. Even asked them to talk to a supervisor which obviously was a total loss. Why would anybody want to buy with such a low class, don't care about their customers, *** company.
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ID
#827925 Review #827925 is a subjective opinion of poster.
Location
Mount Vernon, Texas
Product
Canon Ink Cartridge
Cons
  • Policy
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund

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