New Reviewer

Proud charged from same this LLC

My husband (75 years old, who he did not know about digital world also English is 2nd language, i am a little better than him? but so do I ) He has 2 credit card( CITI Card and American Express under my account. He had same happened like this video owner which they taken, rob $399.99 from first time. they try taken card, American Express but they sending me rightly email me ('Fraud Protection Alert' , as soon as i received E-mail i click No! on May 21, 2018. As matter truth, i noticeble CITI CARD right way charged at my husband account pendding on May 26 that day ( I call claim for ""without my authorized' so request dispute) when i visiting my daughter at NEWTON MA. I called to CITI several time, but I can not stand on issue is they stand INKGRAPH every time push to primer card on my account asking payment $ 399.99 until today also adding interest $157.87. INKGRAPH and CITI Card breaking my heart part, they reported my credit to Transunion LLC they want this payment $399.99 to me something like black mail. Score grade down from last April 822 to 734 now Dec 25, 635 today is Christmas day i found. Discover Card notice me which my credit score 635 still i like talk CITI i can not believe. It is CITI same as INKGRAPH ? i mean same not integrity INC both them? This video owner, who young men know after Froud charged from Inkgraph Techno, by himself very smartly money back story i watch he know how deal with bad LLC and not honesty. But Both of them they know we are not smartly which is poor thing. I sent same letter to TransUnion and CITI on last 21 Dec still i waiting for dispute this froud charging as soon as possible. Please, i wish both them (CITI & TransUnion) turn back on before my credit and card ending # 4215 on May 20 2018 account and FECO Score 822. Thank You! Sincerely From: IN JESUS LOVE & GRACE SEON A LEE Card ending # 4215 at SEONG2@***.COM
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ID
#1432794 Review #1432794 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$547
Preferred solution
Full refund
New Reviewer

Resolved

Ink Graph Techno - Resolved
I have to give Ink Graph Techno LLC, at least the main branch in India, credit. When I posted several reviews of what it happened to me due to the actions of the Florida branch, they ordered the Florida branch to refund my money and I just received it today. It's over and I am relieved. Though I was not happy with how the Florida Branch handled my situation the main branch in India, after the reviews on social media, ordered a full refund.
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ID
#1348519 Review #1348519 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Resolved: Fake Tech Support

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Ink Graph Techno - Fake Tech Support
Ink Graph Techno - Fake Tech Support
Update by user Sep 26, 2018

The main branch of Ink Graph Techno LLC in India ordered the Clearwater Florida branch to return my money. I received a full refund in mid September.

Update by user Sep 06, 2018

Update: The main office in India ordered the Florida Branch to refund my money which I just received. I have to give credit to the main office, when they read my complaints they did respond and I have a full complete refund. It is over, as far as I'm concerned, and I am satisfied with the outcome.

Original review posted by user Sep 06, 2018
I was the victim of a tech scam by this "company", Ink Graphy Techno LLC, on May 10, 2018! My computer is outdated and admittedly, I was not up on the latest technology. When I attempted to upgrade my operating system, my computer would not restart unless I put it on safe mode, which means I have limited use on it. When I attempted to reach Microsoft for tech support, a representative from this company called me. (Pretty much right after I hung up and was about to go to bed.) The representative I spoke to claimed to be Microsoft tech and he was returning my call, and that he can help me with my restart problem for $190. I (admittedly, stupidly) agreed. After that, he put me on the phone with another representative who told me (while talking really fast!) that my "IP address was under attack" and fixing it would cost $498.99! I told him that was not the price that was agreed on, and he hurriedly got off the phone after saying, "I will check, sir!" Then he ran my card for $499.98! I was pissed! He said that I had a "protective firewall" now, which wasn't the case when I ran my Norton Internet Security, because all I received was a whole bunch of viruses. I wholeheartedly admit that I should have done more research on my computer problem and I am now keeping up with technology. (It's an expensive lesson.) Citibank will not help me, so I've learned from it and I will write off this "expense" for next year's taxes, because it was for business, but keeping in mind my ignorance, I don't think these liars(!) deserve $499.98(!) for tricking me, and others like me, and giving nothing but viruses in exchange! When I posted a review of them on their Facebook page, that's when they finally got back to me. However, the e-mail I received stated that they would refund me, through my debit card, which was deactivated after the incident with them. I told them that the old card is deactivated and if they really are going to refund me, they can send either a check or refund through Pay Pal or Facebook messenger. Instead, they had the review removed and reported me for "bullying" them with "inappropriate content." (They trick me out of my money, give nothing in return, make a token and ineffectual gesture, and report me.) "Ink Graph Techno LLC" got their start by ripping off people like me. I would love to get together and make contact with anyone else who got taken by this so-called "company." After taking a look at a review on them on the Better Business Bureau page, I know I'm not the only one. (The reports on the Better Business Bureau page by other people regarding their dealings with "Ink Graph Techno LLC" have been negative. All "positive reviews" on "Ink Graph Techno LLC's" Facebook page, however, are from their employees.)
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Resolved Featured
ID
#1347944 Review #1347944 is a subjective opinion of poster.
Service
Ink Graph Techno Technical Support
Reason of review
Not as described/ advertised
Loss
$499
Preferred solution
Full refund

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