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Inghams Enterprises

Inghams Enterprises Reviews

inghams.com.au
What is your customer experience with Inghams Enterprises?

Inghams Enterprises Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

Few positives appear in Inghams Enterprises reviews; the lone review documents a clear product purchase and attempts to contact the company.

Negative Feedback / Risk Areas

  • Product quality concerns: turkey roast roll described as largely inedible due to fat and gristle.
  • Inghams Enterprises customer complaints about slow or missing responses and broken phone transfers.
  • Refunds or complaints vouchers were promised but not received, indicating poor customer service follow-up.

Key Takeaways for Future Customers

  • Expect to document issues in writing and allow extended time for replies when researching Inghams Enterprises reviews and service.
  • Consider caution regarding product quality and the company’s complaint handling before purchasing.
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Kathrynn Swb

Poor product followed by poor customer care and no communication

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AI Highlights
  • - 3/4 of a turkey roast roll was wasted due to fat and gristle.
  • - Vouchers were sent but never received after emailing details.

I purchased a Turkey roast roll, 3/4 of it was wasted as it had so much fat and gristle through it. Rang the contact on the box, they got me to email all details off.

(6/10/22) I didn't hear from them so on the 7/11/22 I rang again to be told complaints vouchers had been sent the day before. 3 weeks later and still hadn't received anything. I also rang the local factory where I was told they would get someone to call me (no calls here either) I once again rang the customer service number only to be cut off while getting transferred.

I have also submitted an online complaint listing everything, but surprisingly no reply there either.It has now been over 2months!! Very poor Customer care service!!!

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