Ingersoll-Rand Reviews
Ingersoll-Rand Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ingersoll-Rand has a 1.0 star rating from 3 reviews, with 33% of users likely to recommend. Consumers are mostly dissatisfied, citing poor customer service and product issues in Ingersoll-Rand reviews and frequent customer complaints.
Key Takeaways for Future Customers
- Expect potential product failures with air compressors and overheating motors.
- Prepare for slow or unhelpful customer service and limited phone support.
- Price level is reported high relative to reliability and repair costs.
Negative Feedback / Risk Areas
- Frequent reports of motors catching fire or overheating and compressors leaking oil.
- Poor warranty support, costly on-site troubleshooting, and difficulty reaching knowledgeable reps.
Positive Feedback
Some users received part replacements, and about 33% would recommend the company despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ingersoll-Rand has a 1.0 star rating from 3 reviews, with 33% of users likely to recommend. Consumers are mostly dissatisfied, citing poor customer service and product issues in Ingersoll-Rand reviews and frequent customer complaints.
Key Takeaways for Future Customers
- Expect potential product failures with air compressors and overheating motors.
- Prepare for slow or unhelpful customer service and limited phone support.
- Price level is reported high relative to reliability and repair costs.
Negative Feedback / Risk Areas
- Frequent reports of motors catching fire or overheating and compressors leaking oil.
- Poor warranty support, costly on-site troubleshooting, and difficulty reaching knowledgeable reps.
Positive Feedback
Some users received part replacements, and about 33% would recommend the company despite issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Knoxville, Tennessee
*** piece of crap
- - The compressor caught fire in the motor within 30 minutes of use.
- - The unit overheats after the motor replacement and shuts off.
I bought a new compressor 3 years ago from Tractor Supply to Ingersoll Rand. I hooked it up; I have electrical experience.
It's three wires any dummy can hook up with an air compressor, 220. Anyway, within 30 minutes of run time, it caught on fire. The electric motor caught on fire, so I called Ingersoll Rand. They gave me a bunch of hassle and finally sent someone out to put a new motor on it, and ever since then, it has overheated.
It runs for about 5 to 10 minutes and then it overheats and shuts off, and you have to sit there and wait for it to cool off. You hit the reset button on the electric motor. It is nothing but a piece of junk. I don't see how they get away with selling something like this for $1,600, and it doesn't last no time.
It's nothing but a struggle; it's a piece of junk. They ought to be ashamed of themselves for selling something like that. Thank you. I hope everyone learns not to buy Ingersoll Rand because they will not do anything about it.
Yeah, the first time, but don't buy Ingersoll Rand. Don't buy Ingersoll Rand.
- Piece of junk
Preferred solution: A electric motor that works
User's recommendation: Don't buy Ingersoll Rand air compressors
New York, New York
Air compressor
Oil mixing with air again. Had a repair guy here that replaced the compressor. It seems like oil is coming out of the air again in the compressor.
Lewisporte, Newfoundland And Labrador
Air trac info
You can reach anyone by phone. And everyone that i have been in contact with don't have a clue about anything
Battery won’t charge
- - Battery wasn't charged when I got to work.
- - I need help diagnosing the problem and fixing it.
- - I have two trucks to rotate tires on.
Battery wasnt charged when I got to work this morning and I need help diagnosing the problem and fixing it. Its my only impact and I got 2 trucks to rotate tires on.
Help me please. My email ispadgettkebo50@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed bearing dimension
- - Asks for bearing dimensions for multiple part numbers.
- - Part numbers include 50138,50140,50449,K5B-97,52601.
Good morning
I hope my email finds you well, let me introduce myself i am kerroum lamine from algeria, i work as an engineer mechanical at ENAFOR DRILLING ALGERIA, our company has 52 air winch ;actually we pack our store with all bearing for the air winch , please i need the dimension of bearings following;
50138
50140
50449
K5B-97
50460
51074
50141
50394
7103****
7102****
7107****
7107****
7103****
7102****
7143****
52601 ; 550**-**.
best regards
Compressor
- - Haven't spoken with Ingersoll Rand support yet.
- - New TS4N5 5hp 80-gallon air compressor won't turn on.
- - On/off pressure switch won't engage.
I have yet to talk to anyone at ingersoll rand. I wasn't pissed when I starated, but I am now!
Lol.
Basically got a brand new 5hp 80 gallon air compressor TS4N5 last week that won't turn on. On/Off pressure switch won't engage the contacts to turn motor on
Preferred solution: A on/off switch that actually works
To see about a quiet compressor pump
- - The pump is very loud and not usable at home.
- - There is air leaking at the drain and valve fittings, and I need to know what to seal.
I got it all hooked up and turned it on it is so loud I cant even use it at the house. So Im trying to see if you guy or someone elses make a quieter pump.
And it has air leaking in the fittings of drain and valve coming out. Need to know what to get to seal it.
- Loud
Preferred solution: Quite pump
Oceanside, California
Compressor dryer
- - The compressor dryer shows code "ast" after about 18 months.
- - Manual directs service; no phone support.
- - Quote was $850 for on-site service.
We bought a compressor dryer about 18 months ago, model D42in. It is now showing a code "ast", the manual says to call customer service, which I did.
The rep said that they could send a serviceman out for a cost of $850, to trouble shoot the problem. We only paid $1000 for the unit. They have no over the phone support. So we are dead in the water with this near new unit.
Very sorry that we bought it, very poor customer service.
We won't buy any more Ingersol Rand products. Very
- Everything involving customer service
Preferred solution: Fix our unit
User's recommendation: Stay away from Ingersol Rand
Daman, Dadra And Nagar Haveli And Daman And Diu
For service under warranty period
- - Bought and installed an IR air compressor in Jan 2023.
- - No training was provided; we had to ask IR to replace oil filter, and we procured it from IR.
We have purchase and installed new IR make air cool air compressor last January 2023 at our plant.and as per IR sales person commited during salting time they provide foc service with training .as per ir standard in this Compressor first 150 hour replace the oil filter but we didn't get Traianing ,we didn't know how to replace oil filter so we beg from IR to replace oil filter ,we procure oil filter from ir also,we are help less from ir team.
Preferred solution: Full refund
User's recommendation: Never
Compressor
Not responding our customer service not responsible any other option contact to Ingersoll rand service
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