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Infinity Loans

Infinity Loans Reviews

www.infinityloans.ca
What is your customer experience with Infinity Loans?

Infinity Loans Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Infinity Loans has a 1.0 star rating from 2 reviews and overall customer sentiment is negative, with reports advising "Do not borrow with them" and warnings about privacy and high price levels.

Positive Feedback

There are no notable positive comments; consumers emphasize problems over benefits in recent Infinity Loans reviews.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and abusive communications.
  • Billing practices and high price level cited as problematic.
  • Alleged privacy issues, threatening texts, and credit reporting concerns raise serious Infinity Loans customer complaints.

Key Takeaways for Future Customers

  • Expect to research alternatives before applying; verify refund and dispute processes.
  • Document all interactions and monitor your credit if you engage with their customer service.
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Media from reviews

Infinity Loans - Verbally abused and lied to after being harassed
Infinity Loans - Verbally abused and lied to after being harassed - Image 2Infinity Loans - Verbally abused and lied to after being harassed - Image 3Infinity Loans - Verbally abused and lied to after being harassed - Image 4Infinity Loans - Verbally abused and lied to after being harassed - Image 5Infinity Loans - Verbally abused and lied to after being harassed - Image 6Infinity Loans - Verbally abused and lied to after being harassed - Image 7
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Cutting E Vpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DO NOT GET A LOAN WITH THIS COMPANY

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AI Highlights
  • - Very poor customer service and no response to emails.
  • - They say you're eligible for renewal, then deny you; Nancy is difficult.

Very poor customer service. Pay on time every time, they say you are eligible for a renewal then deny you.

Multiple

Emails sent no response. Nancy is the worst one there to deal with.

Stay clear. You will waste your time and money!

Cons:
  • Customer service sucks

Preferred solution: Apology

User's recommendation: Do not borrow with them

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Amanda H Zzb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verbally abused and lied to after being harassed

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AI Highlights
  • - 93 texts threaten fraud, racism, and lies from a company I don't have an account with.
  • - They sent another person's ID and said my selfie was fake.
Contains 2 confidential files for company representatives
Updated by user Sep 23, 2024

They have continued to threaten me with harassment charges and now deny the entire situation even though I have voice recording and copies of all emails and texts messages

Original review Sep 06, 2024

I got 93 texts that are threatening to charge me with fraud, accusing me of lying and being racist all from a company I don't have an account or application for a loan with. I was even told that they were putting an R9 on my credit files.

They gave me someone else's ID card by text and when I sent a selfie I was told that it was fake. I missed a days work due to the impact of the abuse on my mental health and my ptsd has been set back to where I started.

Loss:
$385
Cons:
  • Are very abusive and they will harrass you
  • Give personal details out

Preferred solution: I'd like my wages for the missed work paid and a written apology from Nancy and the other agent.

User's recommendation: Warning they are abusive and your information is not private

View full review

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