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Infinity Cosmetics

Infinity Cosmetics Reviews

What is your customer experience with Infinity Cosmetics?

Infinity Cosmetics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Infinity Cosmetics has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation warns, "DO NOT GET DUPPED INTO THIS COMPANY." Reviews note high prices and lack of BBB accreditation.

Positive Feedback

No positive points were reported in available feedback.

Negative Feedback / Risk Areas

  • Complaints about rude customer service and misleading sales interactions.
  • Reports of no returns or refunds after expensive purchases.
  • Products described as ineffective despite high price, per Infinity Cosmetics reviews and Infinity Cosmetics customer complaints.

Key Takeaways for Future Customers

  • Expect poor support when raising issues with orders.
  • Consider reviews before buying high-priced items.
  • Document communications if you intend to seek a refund or dispute charges.
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Faye C Put

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Verified Reviewer

TERRIBLE/EXPENSIVE PRODUCTS THAT DO NOT WORK AND RUDE CUSTOMER SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Purchased over $2,000 in products.
  • - No refunds.
  • - Manager claimed the saleswoman spoke to my husband.
  • - Items provided no improvements.
Updated by user Feb 06, 2026

I called and tried to talk to the lady that sold me the products or the store manager. After I complained several times on a voice messages I did receive a call from the seller and was told there would be no returns or refunds.

And that I had not sent her a picture of the improvements. I told her there were NO improvementsDO NOT GET DUPPED INTO THIS COMPANY.

Original review Jan 22, 2026
I wish I had read reviews before I got hooked into purchasing over $2,000 of their products. I called and tried to talk to the lady that sold me the products or the store manager.

After I complained several times on a voice messages I did receive a call from the seller and was told there would be no returns or refunds. And that I had not sent her a picture of the improvements. I told her there were NO improvements and I wanted to talk to the store manager. After several more requests I finally received a call from the manager.

I was told that the sales lady said she called and talked to my husband and he told here it was all fine.

I told the manager that WAS A LIE made by Sarah because I am not married. She sent me a couple of items to help me feel better but I am still stuck with a huge bill and products that just do NOT do not make any improvements.
https://reviews.birdeye.com/infinity-168111****82607
This business is NOT BBB Accredited:
https://www.bbb.org/us/tx/fredericksburg/profile/beauty-salon/infinity-cosmetics-0825-10****6148
Loss:
$2381
Cons:
  • Expensive products that dont work and rude customer service

Preferred solution: Price reduction

User's recommendation: DO NOT GET DUPPED INTO THIS COMPANY.

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