InfinitiKloud Reviews
InfinitiKloud Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
InfinitiKloud has a 1.4 star rating from 3 reviews with 100% unfavorable sentiment. Recent comments call out very poor customer service, missed shipments, missing parts, and high price; reviewers value the website and product diversity but report billing and refund issues.
Key Takeaways for Future Customers
- Read InfinitiKloud reviews before buying and keep order receipts and tracking info.
- Expect limited or slow customer service and prepare documentation for support.
- Consider alternatives due to high price and reported missing parts.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response and unreachable support.
- Reports of missing parts, no refunds, and disputed billing or shipping.
- Poor handling of replacements and long delays.
Positive Feedback
Reviewers note the website and diversity of products as the most valued features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
InfinitiKloud has a 1.4 star rating from 3 reviews with 100% unfavorable sentiment. Recent comments call out very poor customer service, missed shipments, missing parts, and high price; reviewers value the website and product diversity but report billing and refund issues.
Key Takeaways for Future Customers
- Read InfinitiKloud reviews before buying and keep order receipts and tracking info.
- Expect limited or slow customer service and prepare documentation for support.
- Consider alternatives due to high price and reported missing parts.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response and unreachable support.
- Reports of missing parts, no refunds, and disputed billing or shipping.
- Poor handling of replacements and long delays.
Positive Feedback
Reviewers note the website and diversity of products as the most valued features.
Media from reviews
Mansfield, Texas
Dingle doesn't fit
Never got a response from Infinity Cloud. The attachment for my android phone does not fit. I need them to send the correct attachment.
User's recommendation: Very poor customer service
Los Angeles, California
Can't log in
Need to reset password can't get anybody from customer service to help I don't think the company is open anymore it sure would be nice to know for sure I hear bad things about the company
User's recommendation: Avoid like the plague do not engage or buy anything from Infinity cloud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems
Problem not addressed.
No one answers the phone. Expect to do all online. Kind of a bother to be told to write 100 characters
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever Received - No Refund
- - They claimed shipping with a tracking number, but nothing was sent.
- - They’ve stopped replying to voicemails and won’t answer calls.
They said they shipped, gave tracking number, never sent anything, I've been trying to reach them for weeks. The respond to the email saying they are shipping but still haven't received.
Stopped responding to voicemails.
They don't answer the phone. Only can leave a voicemail.
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE FROM THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Customer Service that is humanely possible.
- - Three InfinitiKlouds arrived missing essential connectors; unusable.
- - Replacement not delivered after months; tickets closed and no tracking.
If I could rate this company a zero, it would still be too high.
After 8 months, InfinitiKloud tells me they can't refund me because it's been more than 180 days since I bought the product. Of course it has!
They've been stringing me along for longer than that!!! I'm not sure this company is even legitimate.
I can't think of anything else now other than BBB and litigation. AVOID this company at all costs!!!!!
This is very much not resolved. Not sure why it's been marked as resolved.
I am still waiting for a resolution. They keep emailing me to ask if I'm satisfied and when I say no and explain why, I don't hear from them for a few weeks.
Or they tell me they're glad they resolved the issue and my ticket is closed so I have to again tell them it is not resolved so the ticket will be reopened. I didn't know this level of incompetence was existed.
Do not buy this device or anything else from this company. I'm tempted to take out ads I line and in print just to warn everyone to stay away from this farce of a company.
I do not have any social media accounts - feel free to post my review and experience on your own social media accounts to warn as many people as possible not to do business with this company!!
I literally had a stroke between the time I placed the initial order and the time the order was delivered and as a result, I could not locate my receipt for the devices.
I contacted them to have the missing the missing pieces sent or the devices replaced since they were sent without all the parts necessary for them to be functional.
After several weeks and email exchanges wherein they advised that they said they couldn't find any record of me, my order, or my account they found me and order and said they could not send me the missing pieces because they aren't sold separately and offered me a discount to buy new devices. I told them I wanted the devices replaced if they couldn't send the missing pieces since they sent them to me defective/unusable. I sent pictures of all three devices and packaging (in the same picture so they'd know that I did, in fact, get three devices and all three were missing parts).
It's been just over six months and I am still waiting for them.
They finally did agree to replace one of them and even said they sent it but that was in March and I haven't received it yet.
I asked for the tracking number and whether they were sending replacements for all three devices and I've heard nothing but crickets since.
To be fair, I have received the occasional email apologising for the inconvenience and they're sure to get back to me and still nothing. Every time I try to follow up, I get a response saying my "ticket" ie closed.
It's very frustrating and I am considering legal action at this point.
Preferred solution: Full refund
User's recommendation: Don't waste your time or money on these clowns. They're expensive. (I bought 256 memory for each device.) There are alternatives that are surely not sold by scammers at worst and incompetent *** and businesses at best.
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