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I went to Lafayette,La for a oil change,Tire Rotation and a Recall. I got there an hour early after making an appointment two days ago and they said I had a 3 hour wait. I did not wait. It seems they were working short handed and because I did not purchase my vehicle from them my service was not priority.
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You are probably correct---as you weren't a customer of theirs, you were at the low end of the totem pole. This happens often with other things, eg., lawn tractors, etc.

Best to always buy machinery of all types from a local dealer and then patronize them in the future and you will receive better service. This is a good reason to avoid buying these things from a big box store instead of a local merchant.

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