New Reviewer

Resolved: Nobody's behind the wheel

Update by user Sep 06, 2017

Company called me. Employee came to my house w/ new phone & re-certification papers.

They paid my past bill & future one. But as a result I have no reason to contact them so I can't tell you if you can.

Original review posted by user Aug 30, 2017
This company sent me text to pay bill. Called main # & all I can get is machine. Left messages but no return call. Went to their site & pay online & recertify links don't work. Site lists a 2nd # but it says VM box not set up yet. Then site was down cause they ran out of bandwidth. Posted on Facebook page & nothing. Even replied to texts & nothing. I'm not driving almost an hour to pay this bill @ their store. So I tried to switch co's but new co said they blocked me from switching. Gave me # to co over all of them so I could force switch & they can't even find me in the system. All I can do now is move & use new address. I've reported them to FCC. If they show up @ your door like they did me even though gate has no soliciting sign on it tell them no.
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Resolved
ID
#1094608 Review #1094608 is a subjective opinion of poster.
Product
Infiniti Mobile Account
Reason of review
Problems with payment

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