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Indian Wells Resort Hotel

Indian Wells Resort Hotel

indianwellsresort.com
What is your customer experience with Indian Wells Resort Hotel?

Indian Wells Resort Hotel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Indian Wells Resort Hotel has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Please stay away from Dave - supervisor", "DO NOT STAY HERE, RIPPED OFF".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Media from reviews

Indian Wells Resort Hotel - Pissed! Misled! Unsatisfactory!
Indian Wells Resort Hotel - Pissed! Misled! Unsatisfactory! - Image 2
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Anonymous
map-marker El Monte, California

To speak with general manager

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Friday the 17th of june 2022 my wife and i had fathers day reservations here at indian wells. We were met by a rude individual named David said he was the manager there, unprofessional lack of respect for paying customers and most of all he was very hostile & verbally assaulting. Our plans were spoiled because this and we are looking forward to making sure this person doesnt cause this type of anguish on anyone else.

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User's recommendation: Please stay away from Dave - supervisor

Susan Garvey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pissed! Misled! Unsatisfactory!

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Indian Wells Resort Hotel - Pissed! Misled! Unsatisfactory!
Indian Wells Resort Hotel - Pissed! Misled! Unsatisfactory! - Image 2

We stayed at this Resort for a 2 day get away, purchased through Groupon for $50 night plus tax, paid up front! When we arrived and checked in, oh and I am disabled, we were informed there was a $39 resort fee per night, plus $10 per night parking fee!

I had called 2 days prior to arrival, oh and the never mentioned the resort fee and parking fee, and we requested a pool view room, extra charge of $50! I disputed this at the front desk as I was never informed!

When we got to the room, furthest from check in, I use a walker, the room had no pool view !, so I went all the way back to front desk to inform them and ask for my extra charge of $50 refunded, they refused, said we had a golf course view, we we saw some hedge!a hedge, I want a full refund for this awful experience!

Susan Garvey 1250 N Kirby Street space 11 Hemet California 92545. 541-690-****

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Loss:
$350
Cons:
  • Over charged

Preferred solution: Full refund

User's recommendation: DO NOT STAY HERE, RIPPED OFF

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