PRICE MATCHING POLICY IS REAL ***
This morning I purchased 4 tickets from newark to Delhi. Before purchasing, I asked the sales person that you guys have price matching guaranttee, which he agreed. There were two sites which were giving less prices. One was atiflights.com and the other was priceline.com. atiflights prices differ altogether +$320.00 and priceline prices differ $210.44 for four tickets. When the sales person checked the prices on atiflights.com, he said everything is same but they did not write the airlines. I said that is fine, then I asked him to check on priceline.com. After checking he agreed that there is a difference of 210.44, but he keep on holding for another half an hour, but too nice to talk and appologizing every 3-4 minutes of holding. Then finally he gave me the option of either cancelling the tickets or getting ($200.00 + $50.00) in coupons for the use for airlines or hotel reservations. This coupon will be good for the whole year. It happened between 2:30 P.M. to 4:00 P.M. on 09/03/2009. Around 5:00 P.M. I went on line again to make hotel reservation for delhi. I asked for that $250.00 credit. Untill now at a lower level, everyone was nice. Then he asked me how did I get that $200.00 coupon, which I explained. Then he transferred my call to a bad attitude lady. Then she kept on saying I cannot see that deal online right now. I was online and I kept on saying Ma'm when *** like me can see it, why cannot you see it. She said how about $100.00 I can give. I said I am not here to bargain. Then my voice was not going anywhere, she kept on barking. I asked for the supervisor, which she said o.k. but it took another 40 minutes to get to him. I had to go through the same *** with him. When he cked he agreed there is a difference. In the end, when he ckedked the flight was full and disappeared. It was close to 7:45 P.m. That is where he said I do not see any difference now. I kept on saying why I am going through this right now. Then I did not even get that $100.00. WHILE RESERVING THE FLIGHT, GET THE DIFFERENCE IN YOUR ACCOUNT, NOT IN COUPONS, WHICH YOU ARE NOT GONNA SEE IT.
... help. Inderjeet Singh's Blog ... Inderjeet Singh is a software engineer at Google. Prior to joining Google, Inderjeet was a senior staff engineer with Sun ...
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