I have been a customer for a year. Besides my initial purchase, I am purchasing gold and silver coins each month as part of an investment program. The staff has communicated with me by phone, a few times, to keep me up to date on the "Melt Value" of the metals I am investing, and offering advice on adjustments/alterations on my account that would be and are worth more to me. I am very pleased and confidant in ILB and look forward to a long...
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Purchased a product, shipped via UPS. I was unable to sign for the product due to weekday only deliveries. The product was directed to be returned since it could not be signed for. UPS was used because thefts of the product have been reported commonplace under USPS shipments. Company decided to change historical shipping carrier without customer counsultation. But allows for conrinued use of USPS if the customer desires.Thus, the problematic...
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Paul Anthony You could have picked it up at the nearest UPS location.
If you had used USPS, they also would attempt to deliver during the day and you would STILL have to pick it up at t...


Hankmeister I have placed several substantial (for me) orders with ILB and never had a problem. Professional all the way from taking my phone call, walking me through the order, emailing ...

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Headquarters Address:
Independent Living Bullion
PO Box 2599
Eagle, ID 83616
(888) 601-5167

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