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Verified Reviewer New Reviewer

No Customer Service Support

1.0
No one will contact you to help you to get your account set up property. If you can't get the website to work with you, to bad, you are on your own.

User's recommendation: If you have a choice of phone service, Choose another company.

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ID
#2432015 Review #2432015 is a subjective opinion of poster.
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Customer Service Support is terrible.

1.0
I have tried for days to get a customer service support to help me with setting up my account with no success. What do I need to do to get adequate service. I can see that I'm not the only one having issues with this company.

User's recommendation: Lots of luck. I do not understand WHY this has to be so hard.

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ID
#2432005 Review #2432005 is a subjective opinion of poster.
Product
Prison Call Solutions Account
Pros
  • No pros
Cons
  • No customer support at all
Preferred solution
I would appreciate if someone would call me and help me get completely set up.
New Reviewer

Refund

1.0
My name is Jacqueline Miller and I use my credit card and you took $45 and some odd cans out I want it put back on my credit card and I want you to close my account out apparently it wasn't the right facility that I was looking for
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ID
#1758745 Review #1758745 is a subjective opinion of poster.
Location
Boise, Idaho
Reason of review
Not what I was looking for
Loss
$45

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