Imperial Reptiles And Exotics
Imperial Reptiles And Exotics Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Imperial Reptiles And Exotics has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection.
Cons: Cruelty to animals, Terrible customer service, Wont honor live delivery guarantee.Recent recommendations regarding this business are as follows: "DO NOT BUY FROM THIS COMPANY!", "No I would never recommend it to anyone".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Imperial Reptiles And Exotics has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection.
Cons: Cruelty to animals, Terrible customer service, Wont honor live delivery guarantee.Recent recommendations regarding this business are as follows: "DO NOT BUY FROM THIS COMPANY!", "No I would never recommend it to anyone".
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Half dead turtle
I purchased three Japanese pond turtles through imperial reptiles and exotics they told me they couldnt ship one because it didnt meet their quality standards. Im pretty sure it was dead and thats why they couldnt ship it.
Then when I received the other two turtles one of them was very lively and healthy and the other one was almost completely lifeless and I never could bring it back around. I contacted them straight away when I received the turtles and sent them a video of The two turtles and I told them one was almost dead. Despite seeing the video they refused to make good on their guarantee and said that the dying turtle was just being shy and was cold and blamed me for the way I was keeping the turtles. I didnt get a chance to keep the turtle it was dead the next day after I received it.
The other turtle is still thriving in my tank. It is pretty clear to me that they badly mistreat their animals and ship half dead ones and then blame the customer.
Im not the only one who has given them a negative review for receiving a half dead animal. Do not buy from them dont support their cruel treatment of animals.
- Good selection
- Cruelty to animals
- Wont honor live delivery guarantee
- Terrible customer service
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM THIS COMPANY!!!!!!
Newark, Delaware
Dead animal
I had bought a white eyed crocodile skink. The animal came to me in a container drenched in her *** She was lethargic and barely responsive. The negligence was on their side even though the owner wanted to argue that it was mine due to my poor research that the research that I did was wrong they didnt even put a care sheet in with her if they knew that the information on the internet was wrong they shouldve gave the correct information.
User's recommendation: No I would never recommend it to anyone
Companies Similar to Imperial Reptiles And Exotics
animals mom com
Outback Reptiles
“I purchased a male and female pair of sand boas from them at the January Hamburg reptile show and the...“
Rolly Teacup Puppies
“I'm not pissed at all. I'm the happiest I've been in so long. She has brought so much joy and happiness...“
Underground Reptiles
“I got my baby snapping turtle from you a week ago. For the first 3 days she ate. Now its been 3 days...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
How sad! Poor little skink!